what do you do when you get negative feedback for slander

[igotlatin]

I was left negative feedback by XXXX who accused me of stealing his credit card information. ebay has not responded or removed the feedback

I went out of my way to ship a pickup only item only to spoil my reputation.

[kensgiftshop]

Let the buyer know that a seller doesn't have access to their card information and no way you could charge any more.

Since you had it as local pick up, I would have left it at that.

[toronto-art-lover]

When eBay did not take action, you / we can do nothing about it, unfortunately.

False negative feedback hurts the Seller AND eBay.

Why eBay does not take action?

[iamalwaysright]

Your reply to that feedback is confusing to me and doesn’t make any sense.

[chevymontecarlo88]

How did the buyer pay for the shipping if it was not on the listing? (local pickup)

[dryophelia]

@igotlatin 

Did you have his credit card information?

Your reply to his feedback kinda sounds like somehow along the way, they gave their CC# to the FedEx employee for the shipping charges… or did I get that wrong. 

[igotlatin]

I did it quickly and was upset after we went out of our way and spent a whole day with him on the phone trying to get it shipped to him

[igotlatin]

I did it for him, long story, buyers buy pickup only items then ask questions later and being a nice guy I try and accommodate, no more

[igotlatin]

I am glad I did not sell it on my other id, accusing someone else of using their credit card to me is cold blooded. my name can be blasted but his cannot. 20 + years and no help, only automated resposes

[igotlatin]

remarks like that should be removed asap and buyer should be suspended, I went well out of my way for this guy, 20+ years, never again

[igotlatin]

of course not

[igotlatin]

it just should be removed asap, not to linger for all to see.

even worse, he thanked me for like an hour for being able to mail it

[igotlatin]

I probably will be done with pickup only items, not worth the slander,

[igotlatin]

yes and I sent him the receipt, hes just wacky, I should've just cancelled, not worth the $75 and the day

[chevymontecarlo88]

Sometimes trying to help someone is not worth it, especially when you take payment (shipping) outside of eBay. I would assume the buyer will eventually dispute the charges on his credit card. 

Sorry to hear about it and hopefully it will end with just negative feedback. 

-Good luck