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troubles on listing, can't revise listing nor create new listing

It has been 4 days can not revise listing nor create new listing, contacted ebay they said they noticed this and trying to fix it asap... however nothing fixed after more than 4 days...

 

Changed the browser, clean the cookies, both are not working.

 

It keeps redirecting to the error page. Anyone else has the same issue?

 

Screen Shot 2021-06-04 at 11.45.37 AM.png

Message 1 of 168
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167 REPLIES 167

troubles on listing, can't revise listing nor create new listing

In the past 6 days they only told me report was opened to the team and they will fix this bugs, every day say the same thing, but so far no one follows up... no one really help.

 

Completely a joke for such kind of big international company.

Message 16 of 168
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troubles on listing, can't revise listing nor create new listing

day 6 for me same issue...what a joke this place is.

Message 17 of 168
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troubles on listing, can't revise listing nor create new listing

I contacted them everyday, and yesterday again. They said the same thing, "working on fixing it..."

Message 18 of 168
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troubles on listing, can't revise listing nor create new listing


@shopptom wrote:

day 6 for me same issue...what a joke this place is.


I take it you read the other posts and you have given your bank details etc to eBay?

 

 

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I have been imported from Australia and this is my posting ID
Message 19 of 168
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troubles on listing, can't revise listing nor create new listing

Yes, have opted to managed payment for almost a year, ID verified, bank verified, MP worked smoothly well.

Message 20 of 168
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troubles on listing, can't revise listing nor create new listing

Actually have contacted MP as well, they checked everything and confirmed it's nothing to do with them, all fine, so they transfer me to the selling / tech team, selling/tech team confirmed it's system issue and they are checking the system roots, "working hard on it" that's what they say every day.

Message 21 of 168
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troubles on listing, can't revise listing nor create new listing

Can you use the bulk editor to revise your listings or do you get the same error?

Message 22 of 168
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troubles on listing, can't revise listing nor create new listing

Still error, but error says we need more information. However what information they need, not saying anything.

Message 23 of 168
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troubles on listing, can't revise listing nor create new listing

same problem. Have contacted ebay three times (today + last week). No update on their end

Message 24 of 168
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troubles on listing, can't revise listing nor create new listing


@gorgeous4u wrote:

Still error, but error says we need more information. However what information they need, not saying anything.


I've never seen an error like that in bulk editor - can you post a screenshot?

Message 25 of 168
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troubles on listing, can't revise listing nor create new listing

See attached. They need more information, but didn't say anywhere what information they need...Screen Shot 2021-06-07 at 6.51.05 PM.pngScreen Shot 2021-06-07 at 6.50.48 PM.png

Message 26 of 168
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troubles on listing, can't revise listing nor create new listing

Gotcha - so are you having that issue with 2 listings or all of your listings?

Message 27 of 168
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troubles on listing, can't revise listing nor create new listing

Day 7 for me....I'm calling eBay twice a day...they say its a know error and their working on it. What a joke

Message 28 of 168
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troubles on listing, can't revise listing nor create new listing

All listings... and i'm not the only one here.

Message 29 of 168
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troubles on listing, can't revise listing nor create new listing

Day 7 for me here too.

 

Still no follow up, no reply, no time guidelines when they can fix it... is that normal?

Message 30 of 168
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