02-21-2023 02:47 PM
Ok, eBay listed and sold a part that was already sold on eBay over 2 years ago,
It has been out of our system for 2 YEARS,, and our system IS NOT ABLE to relist it, unless it is in our parts inventory """ WHICH IT HAS NOT FOR OVER 2 YEARS!!!!!!!!
So had to cancel due to EBAY'S FAILURES AND I GET THE PUNISHMENT !!!! Loose my fees and get a mark on my metric's..
Looks like to me trying to patch a sinking ship at the cost of its sellers,
02-21-2023 03:17 PM
There is no punishment for one Out Of Stock cancellation.
02-21-2023 03:31 PM
Sounds like a ghost listing, we had a huge amount of these last year canceling somewhere around 40 that made it to sold, and can't even recall the number we caught before they made it to a sale on a daily and weekly basis.
Spoke with customer service and they removed them all.
02-21-2023 03:39 PM
We had one back in October. Buyer let me cancel per his request and no issues. Sorry that happened to you.
02-21-2023 03:56 PM
Contact reps at facebook- ebay for business. Leave/Send a 'message' (don't "post")- they will get back to you to get into your account (you'll have to click a link they provide, then sign in- it IS legit); can take hours to a day to get back to you for even this link, so check often.