eBay

lasantino · ‎01-18-2018

hi,,,i just got a notice from ebay that the usps had sent a bill for a postage adjustment..

it was on a 4 pound item,,, and apparently the weight was actually 4.3 ounces...

has anyone else gotten a notice of adjustment..

i always round up when buying postage... so i dont see how the item could have weighed more... maybe the scales were not calibrated??

anyway,, any comments..?? it's only 2.78 difference.. but that sure seems like a lot of difference for just a few ounces..and i strongly suspect their weight was not correct...

mr_lincoln · ‎03-29-2018

@lasantino That is part of the APV program whereby any postage that is off by the Seller then they get charged the difference once the USPS system picks it up in their automated weighing and measuring bulk handling system(s). I would call them with the tracking number and ask exactly which bulk center reported the weight issue and eactly which line in that bulk center recorded the incorrect weight and then ask if they can provide verification that the package was the only one on the dynamic checkweigher when the weight was recorded? 2.78 oz is the equivilent of a good size piece of cardboard, could have been stuck to your package somehow from maybe a damaged package or something.

Regards,
Mr. Lincoln - Community Mentor

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honeysuckle-lane · ‎01-18-2018

@lasantino

You needed to pay postage for a 5 lb package, not a 4 lb package, as the weight was over 4 lbs.

lasantino · ‎01-18-2018

im sorry,,i must have not explained correctly,,,, the actual package weighed 3 pounds 14 ounces.... i paid for 4 pounds,,, and somehow somewhere along the way they say it was 4 pounds 3 ounces.... i calibrate my scale often, and am sure i was correct... but for 2.48.. i dont feel like calling usps.,, disputing and no telling how much time i would waste.

castlemagicmemories · ‎01-18-2018

I understand that yes, USPS will bill you if the weight is incorrect.

threshold.sales.group · ‎01-18-2018

This is probably the USPS "revenue recovery program" announced a long time ago and never heard from since. Must have come to life. Fwiw, there was supposed to be a way for the shipper to challenge the extra charges as soon as notice is given.

sharingtheland · ‎01-18-2018

3 pounds 14 ounces is the same rate as 4 pounds 0 ounces. It jumps at 4 pounds 1 ounce.

Sherry

=^.^= =^.^=
( ) ( )
" " =^.^= " "

lasantino · ‎01-18-2018

yes,,,,i realize what it is,usps revenue recovery program,, and yes there was a notice telling me i can dispute the charge,, what i'm saying is,, are we just going to take their word that it was overweight,, when i'm very careful about weighing.. and then the process to dispute is arduous and inefficient...

do you all remember when fed ex was sued for overcharging their customers,, up charging,, claiming heavier weights than the shipments actually were,,, .. they ended up settling for millions and millions of dollars... but think of all the overcharges that were paid by their customers ...

i guess i'll go ahead and dispute it,,and see if i get a response from usps.. i'll report back.

enzo7117 · ‎01-25-2018

This happened to me today. I have the recept for first class postage. Ebay says the PO charged me 7.67 for priority. It was NOT sent by priority! It weighed under 3oz. I paid for 3 Oz.

thevintagesilvershop · ‎01-25-2018

@enzo7117 wrote:
This happened to me today. I have the recept for first class postage. Ebay says the PO charged me 7.67 for priority. It was NOT sent by priority! It weighed under 3oz. I paid for 3 Oz.

My response below since Ebay Quote function is being funky:

What was the item? Did it have an irregular or large shape? Did you use PM supplies like an inside out video box?

How are they finding the specific Ebay sellers? By tracking #?

berserkerplanet · ‎01-26-2018

►How are they finding the specific Ebay sellers? By tracking #?

Labels have a unique serial number embedded in the barcode/tracking number, along with a mailer-ID that is the ID of the entity with the contracted USPS account (ie: eBay, Amazon, Stamps, Endicia, PayPal. Pitney Bowes, etc)

I assume when USPS APV flags a shipment for adjustment, it hunts down the account holder via the mailer-ID (Pitney Bowes in this case), who then passes it to eBay (via the mailer-ID* and/or serial number), then passed on to the shipper/seller (via the serial number which is associated with the original postage transaction)

*I don't know but speculate that as Pitney Bowes serves multiple sub clients like eBay and PayPal, that Pitney Bowes has multiple USPS mailer-IDs, and those ID's are unique to their specific clients which allows them to ID the client.

lasantino · ‎01-27-2018

woah,,, that is ridiculous,, you have receipt to prove the package was first class.. but you got charged ...

have you by chance called ebay,,,

i have a feeling this is going to be a big problem,,,,,, apparently the usps revenue recovery program is assigning recovery charges incorrectly.... but i guarantee you,,, until hundreds of thousands of incorrect charges are collected... noone is even going to look into it at usps... and they certainly aren't going to credit us back.....

luckythewinner · ‎01-27-2018

wrote:
This happened to me today. I have the recept for first class postage. Ebay says the PO charged me 7.67 for priority. It was NOT sent by priority! It weighed under 3oz. I paid for 3 Oz.

Weight alone does not determine eligibility for a service.

If an item does not qualify for a service, I believe the USPS may adjust the postage to a different service regardless of whether the weight was correct.

For instance, if an item was sent as first class large envelope that was over 3/4 of an inch thick, or an item that was sent by media mail that didn't qualify. Or if an item was sent by first class and the post office detected that you had used free priority mailing supplies inside your package.

I have no idea what happened in your case, but there always the possibility that something about your package or its contents disqualified it from the first class service that you selected.

enzo7117 · ‎01-27-2018

The package was a yellow envelope under 12"X 9. It was no different than I send any day.
The item weighed 7 tenths of an ounce without bubble wrap and cardboard.
The USPS is obviously in error and we filed a report. They emailed back and said they would notify in about a week.

whiteparrot2003 · ‎01-27-2018

USPS calibrate their scales daily. Although a difference of 5 oz seems odd to me. But there would not be any incentive that I can think of for them to put their thumb on the scale against you. Can you appeal?