These Community boards are made up of buyers and sellers here on eBay. We are not eBay Customer Service employees. You can go here to see the help pages for the seller hub.
https://www.ebay.com/help/selling/selling-tools/seller-hub?id=4095
You can also try contacting CS by sending a personal message on Facebook or Twitter.
https://twitter.com/askebay
https://www.facebook.com/eBay/
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Never sell anything on eBay that you can't afford to lose.
