cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

returns

when some one calls your item defective do you pay shipping both ways.  also were can i find ebays return policy

Message 1 of 4
latest reply
3 REPLIES 3

returns

Yes you pay both ways, Go to help & type in return policy & It should come up for you to review

Message 2 of 4
latest reply

returns

https://www.ebay.com/help/policies/ebay-money-back-guarantee-policy/ebay-money-back-guarantee-policy...

 

EBAY Money Back Guarantee (supersedes "no returns" allows customer to claim  "defective, not as described, counterfeit" you will be forced to refund (purchase price + shipping BOTH ways).  Customers are NOT required to prove their claim.   EBAY will always rule in favor of customer.

 

 

 

 

 

Message 3 of 4
latest reply

returns

If its defective return you have to pay both ways.  If its a remorse return you don't.

Message 4 of 4
latest reply