07-04-2023 10:27 AM
when some one calls your item defective do you pay shipping both ways. also were can i find ebays return policy
07-04-2023 10:32 AM
Yes you pay both ways, Go to help & type in return policy & It should come up for you to review
07-04-2023 10:41 AM
EBAY Money Back Guarantee (supersedes "no returns" allows customer to claim "defective, not as described, counterfeit" you will be forced to refund (purchase price + shipping BOTH ways). Customers are NOT required to prove their claim. EBAY will always rule in favor of customer.
07-04-2023 10:51 AM
If its defective return you have to pay both ways. If its a remorse return you don't.