request commision reduction?

[member5150]

Ebay charges commision on shipping charges. I understand why because if they didn't a seller could sell everything for a penny and charge enormace shipping to avoid commisions. But I have situation that is being severely penalized by this.

I just sold a 65$ item that will cost $178 to ship. So my Commission is going to be almost $25. My commision rate on actual money I receive is 38.46%. I am being severely penalized for selling a heavy item that someone in Hawaii was kind enough to buy and pay ginormace shipping. If much closer buyer would have bought it my commision rate would have been much lower.

Is there a way to request a reduction in sitations like this?

[rolenboy01]

This is one of the MANY reasons a lot of us have stopped selling heavy items.

[castlemagicmemories]

In a word, no.

Sorry.

[sam9876]

No.

[sam9876]

Just wait until the buyer files a SNAD complaint.

[18704d]

"I just sold a 65$ item that will cost $178 to ship. So my Commission is going to be almost $25. My commision rate on actual money I receive is 38.46%. I am being severely penalized for selling a heavy item that someone in Hawaii was kind enough to buy and pay ginormace shipping"

-----

I hate to say this,

but after your buyer gets the item, if they want to..

they can tell eBay it is Not As Described..

and you'll be paying another $178.00 to get it returned to you.

fwiw,

Lynn

[sam9876]

Wouldn't a smart seller simply issue a full refund rather than paying to have it returned?

[pingpong517]

no.... you are charged the same as anyone...and heavy items are your choice and shipping has to be considered...

some use flat rate boxes --that way its the same up to 70 lbs..and if it fits , it ships...

and you can use the calculated shipping , so depending on how far it will adjust..and will help with this...but watch out it isn't alway correct either.

as far as FVF ..it the total ...so sell it for more, charge less for shiopping...same....

but no reductions...can you imagine  ebay trying to figure out that...they have enough problems  

[mistwomandancing]

If you are going to list LARGE and/or HEAVY items for other than Local Pickup ONLY, it is a very good idea to exclude Hawaii and Alaska (there are others too) from shipping if you don't want to chance exactly this happening.

As far as I know, there is no way to plead a hardship case with eBay in circumstances like this.   That old "Ignorance is no excuse in the eyes of the law" applies here too, unhappily.   Sorry.

[a_c_green]

Frankly, I would have made that Local Pickup Only.

As for the question that's actually being asked, you might wait to be billed, then squawk to Customer Service in your deepest sense of clueless amazement or something, and see if you can get them to waive it on a one-time basis, with the promise that you will never attempt that again... which you shouldn't...

Note that none of the above strategy will help if a dispute is filed and you want to have it back before refunding, because you'll be paying for the return voyage as well. Good luck.

[byrd69er]

If that were to occur....I'd just refund them, they keep the item. Done. Move on.

[chrysylys]

There used to be a phrase; work smarter, not harder.

That should apply to listings ...  list smarter, not harder.