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remove negative feedback

eBay #144905265007.  You have not done anything and I've asked.  I do not deserve this negative feedback, if you look at our correspondence you will see that.  I actually called eBay and ended up getting scammed by a false phone number.  I've been through a whole lot to try and get some help.  Please help me.

 

dawn sheppard

vintagenvintage

Message 1 of 8
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7 REPLIES 7

remove negative feedback

Just so you know, eBay never looks at your correspondence when determining if negative feedback should be removed.  They either take it down or they don't.  If they don't, you just have to live with it and move on.

Message 2 of 8
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remove negative feedback

Mam, I don't ever give negative feedback to anyone I have no idea what your talking about. If I can help you please let me know must be some type of scam.

Message 3 of 8
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remove negative feedback

You can ask your buyer if they will do feedback revision.If they will you can send one from your feedback page.
 Otherwise it doesn’t violate feedback policy so eBay won’t remove it. 
Help & Contact  

You need to use the link above to contact eBay. Scroll down to the bottom of the page to find Contact click that then find appropriate reason for contacting, click that ,then select either live chat or a call back. 
eBay doesn’t have a number for you to call them directly any number you found on the internet is a scammers number. 

Message 4 of 8
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remove negative feedback

Did they open a claim against you? Did you win?  If so, they should remove it.  Did they in anyway say if you don't refund me or pay me I will neg you?  That would be your only recourse to get it removed.

 

Message 5 of 8
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remove negative feedback

The buyer feedback says that what you sent was plastic, not glass.

 

You have not done anything and I've asked.

Buyers are not required to do what you ask them to do.

 

I do not deserve this negative feedback

Feedback is opinion and what you "deserve" doe snot matter.

 

I actually called eBay and ended up getting scammed by a false phone number

So in other words, you never actually called eBay because you did not use the eBay site to contact eBay.

 

I've been through a whole lot to try and get some help

I doubt you will get any satisfaction because eBay does not remove feedback based on what sellers think they deserve.

 

 

Message 6 of 8
latest reply

remove negative feedback

We can't look at your correspondence, because we are not eBay.  No one on this board can help you other than to offer advice.  eBay likely will not help you either because the customer is simply stating their opinion, but if you wish, contact eBay directly through the links on this site (warning, you will never find a phone number because they do not currently have a published phone number, so use the options they give you on this website).  Be aware that you likely do not have any case for removal for the feedback you've received, however.

Message 7 of 8
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remove negative feedback

Your listing stated it was glass. The pictures look like it is plastic. The buyer says it is plastic, is it plastic?

Message 8 of 8
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