"Seller help is changing"

[fbusoni]

Just opened eBay help on my iPhone and saw this.  Anyone else? 

Seem to be a useful enhancement.

[wastingtime101]

I saw it yesterday. Looks like they removed the seller help hub and integrated function into the regular help page.

The message indicates they'll float suggestions based on your recent transactions. So I presume if you get a neg FB, it should suggest a way to deal with that.

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Edit to add: For those unfamiliar, there's a Seller Help link on the top right of Seller Hub.

https://www.ebay.com/sellerhelp

That page is now redirecting to the regular help pages.

https://www.ebay.com/help/home

The "seller help hub" we used to have is gone and the functionality is now integrated through the regular help pages.

[tobaccocardyahoo]

The message has been appearing for about a week. Nothing has changed on my help page other than seeing the message.

[ebooksdiva]

I saw that a few weeks ago when I went in to have negative feedback removed. 
When I needed the feedback removal tool it was right there for me. 

[zamo-zuan]

The other day I was joking about eBay integrating AI to automate CS/returns/etc.

Sadly in this case, it's only a joke until it actually happens. 

[theparkwaterprincess]

Thank you so much, I wouldn't be able to find this otherwise.

[wastingtime101]

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@theparkwaterprincess wrote:

Thank you so much, I wouldn't be able to find this otherwise.

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Hi @theparkwaterprincess . You can find that page at any time by clicking Help & Contact at the top or bottom of most eBay pages.

[12345jamesstamps]

Never saw it.

Guess it depends on feedbacks not positive or late shipments which I haven't gotten in years.