04-20-2021 03:07 PM
Hi, everyone. I have 12 items listed, some of which end soon. I looked at one of them, before signing in, and when I clicked on “See other items,” all 12 were present. I then followed the same steps on a different pc, and the page showed I have ZERO other listings. Is anyone else having this issue? Thank you.
04-20-2021 06:10 PM
Thanks for that, BTW - your id is very relevant to this thread LOL
04-20-2021 06:11 PM
The OP only ships to the US.
04-21-2021 08:50 AM
Thank you for looking. The issue still exists this morning,
I hope you will take the time to check your own listings on a second computer.
04-21-2021 08:51 AM
No, that doesn’t seem to be the problem, but I do appreciate your input.
This issue still exists this morning, on a second PC. I also went to my Feedback page (without signing in) and clicked on View Items for Sale, with the same result – apparently, I have NONE! Five ended last night, but there are still 7 active listings.
04-21-2021 08:55 AM
Thank you for your input. I didn't realize that.
04-21-2021 08:56 AM
I respectfully urge all sellers to check their listings on a second computer. No need to sign in. For me the results are devastating.
This may be a fairly recent issue. A few weeks ago I listed 12 items in 12 separate listings. They were all similar, i.e. linens and other fabric/sewing related items. I sold 7 out of 12, and believe “See Other Items” was a contributing factor to that success rate.
Last night 5 of my recent listings ended without success and very few views, and a buyer’s inability to view my other items appears to be a negative contributing factor. As duncanvr mentioned above, it makes it look like all of my listings have ended, even though I still have 7 active ones!
So please, sellers, please take the time to check your listings on a second (or third) computer. We need to get this corrected. And who knows what a buyer is seeing (or NOT seeing) on their phone app!
In the past I’ve called upon @trinton for guidance, but I believe he has been promoted (a terrible loss for this board -- he was so kind and informed). Does anyone have another name?
04-22-2021 10:21 AM
@brian
Hi. Brian. Can you take a look at this post when you have time, please? Apparently, my "other items" aren't visible to prospective buyers -- on some computers. They appear when I use this PC, but not when I use another computer. I've seen this when I go to one of my listing pages and click on "See other items," and also when I go to my feedback page and click on "View items for sale." Both take me to a page that shows NO listings, not even the listing where I was on an active listing page and clicked "See other items." Thank you. Your help is much appreciated.
04-22-2021 10:24 AM
04-22-2021 10:29 AM
So when you did what eburtonlab suggested in post 12, the zip code showing was a New York zip code?
04-22-2021 10:36 AM
Thanks for your response.
It was on "Default," which means no location filters.
04-22-2021 10:36 AM
I just see 4 listings now...how many do you have listed?
04-22-2021 10:42 AM
I have only 4 right now, and am hesitant to list more if they won't be visible (on some computers). In checking the comments above, some responders saw all of my listings and some saw none. It was about 50/50. Not very good odds when you're trying to SELL.
Thanks again. I appreciate your looking.
04-22-2021 10:55 AM
@happydaysantiques wrote:
I have only 4 right now, and am hesitant to list more if they won't be visible (on some computers). In checking the comments above, some responders saw all of my listings and some saw none. It was about 50/50. Not very good odds when you're trying to SELL.
Thanks again. I appreciate your looking.
@happydaysantiques I see your listings and it appears they are displaying as they should. Please take a screenshot of the page you see that shows 0 listings, and please be sure to include the zip code in the screenshot (as explained by @eburtonlab in a previous post), so that I have a better understanding of what you are encountering. Thanks!
04-22-2021 11:02 AM
Default is a search filter, that’s not what we are asking. Try this...on this computer where you dont see your listings, go into another sellers listing and click on the shipping and payments tab. Where it says change country, does it say United States and does it have your zip code in the zip code field?
04-22-2021 11:04 AM
I had that issue several times, it was always temporarily. Some glitch, I suppose.