"Not eligible for eBay purchase protection programs"-how can a seller do that?

[chapabargain]

I was looking around on eBay and I saw this item.

[alcoforever]

Just guessing, but ebay may think that is a digital or non-tangible product.

I doubt it was the seller that did that.

[lagarto_electronico]

It might have something to do with the being for "students".

Any business that sells textbooks or similar materials would need to be protected against returns.

Textbook manufacturers make new editions to such materials every few semesters so that students are forced to buy entirely new books instead of used ones.

Students would be tempted to buy books and return them to the seller, and the seller would be unable to sell them after being returned for this reason.

So, anything in that category may have issues with buyer protection.

[popblox]

It doesn't look like anything in that category, Websites & Businesses for Sale, is eligible for eBay purchase protection programs. It's probably a spin-off of the eBay Classifieds, a.k.a. "Buy and sell at your own risk and don't call us if you get scammed because you definitely will".

[chapabargain]

Buyer protection and returns are two different things.

A seller can choose not to accept returns.

Buyer protection is when a seller sends an item not as described, or doesn't send an item. 

@lagarto_electronico 

[fashunu4eeuh]

Hi, in regards to the Money Back Guarantee, the seller cannot decide what is covered snd what is not, it is eBay that sets those terms. Not everything listed is eligible for purchase protection. The following are ineligible:

• Real Estate
• Websites, Businesses for Sale
• Digital content, Intangible goods, Non-fungible tokens (NFTs) including physical items combined with or attached to NFTs
• Classified Ads
• Services
• Travel tickets or vouchers
• Industrial equipment and heavy machinery (see eBay Business Equipment Purchase Protection)
• Motor vehicles, including recreational vehicles, aircraft and boats (see eBay Vehicle Protection - opens in new window or tab)
• Items sold through Sotheby's

https://www.ebay.com/help/policies/ebay-money-back-guarantee-policy/ebay-money-back-guarantee-policy...

(This is not an exhaustive list, there are other exclusions that can be perused on the Help pages link shown above.

The screen shot only shows partial information so it is hard to determine exactly what about the posted listing makes it ineligible.  For example, what category is the item in? Is it a classified ad or a digital purchase?)

[tdumonde2014]

It's a Digital item, 6 months of Amazon Prime membership for students.

[Anonymous]

Talk about gaming the system. Amazon Prime Student offers a free 6 month trial to any student that qualifies by visiting their website - no special referrals required. This seller is charging $4 for something any student that qualifies can get for free.

They don't mention student in the title, so how many people are buying that don't have a school e-mail address they can use to sign up? I haven't looked for the listing, but now I wonder if it lists Amazon's requirements to qualify.

I'd even bet that they're sending buyers an affiliate link to sign up, so they're getting paid by Amazon for every sign up that commits to the service beyond the 6 months. Amazon would boot them from the affiliate program if they knew. That program has strict guidelines.

EDIT TO REPLY:

I found the listing and now I see why people are paying for it. The description:

"We Will Give You An Edu Email To Get 6 Months Of Prime Benefits ,
You Should Create Your Own Amzn Account ."

[chapabargain]

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@Anonymous wrote:

I'd even bet that they're sending buyers an affiliate link to sign up, so they're getting paid by Amazon for every sign up that commits to the service beyond the 6 months. Amazon would boot them from the affiliate program if they knew. That program has strict guidelines.

 I believe they may get paid for a trial sign up also. 

@Anonymous 

[designerbracelets]

Hello guys, I had a similar issue as a seller, I suddenly found out on my listings the same text and I was like WOW, what is this, it is a new something, never seen it before, and I am selling my items a long time ago...and I found it out, it is a text ebay automatically puts there when in item specifics seller tick the seller warranty section with YES...when you remove it, the text disappears....it is something related with that seller gives guarantees instead of the ebay.

[kh-cathy]

Hi everyone,

Due to the age of this thread, it has been closed to further replies. Please feel free to start a new thread if you wish to continue to discuss this topic.

Thank you for understanding.