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"New item specifics requirements coming September 9th" CoNsEqUeNcEs?

Looks like there are consequences if we don't supply inaccurate or irrelevant item specifics.

 

"As previously announced, we’ll be requiring you to complete certain item specifics starting September 9th. After this date, you won’t be able to publish new, relisted or revised listings without the required item specifics."

 

Make me wonder, if I am paying to use the site why do I have to pay with my time to help maintain it?  If these item specifics are so important why didn't eBay do their due diligence and hire people qualified to set them up?  It should not be my job to correct all of eBay's blunders on their site.

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"New item specifics requirements coming September 9th" CoNsEqUeNcEs?

Luckily you only have to fill out the ones that are required.  Most of the stuff that isn't required I leave blank.  Not sure why eBay things we should enter the dimensions and weight of everything we sell as an example.

 

On laptops there is two places to specify the color of the item.  Also two different places for model.  It has all clearly been done by people who have no idea what they are doing.

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"New item specifics requirements coming September 9th" CoNsEqUeNcEs?

Well these stupid requirements are official now.  I guess there will be that many items less I will be able to list now.  **bleep** eBay morons...

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"New item specifics requirements coming September 9th" CoNsEqUeNcEs?

@Anonymous

 

This is what I was talking about during the community chat today.

Message 33 of 37
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"New item specifics requirements coming September 9th" CoNsEqUeNcEs?

@Anonymous

 

Just saw your reply.  It is clear your don't understand my issue with the new required specifics.  Although I doubt I will get a reply here it is quite clear you and everyone else I have dealt with so far don't comprehend the issue.  That is fine that just means less fees eBay will collect I guess.  Doesn't seem like the company cares about its smaller sellers anyways.

 

https://community.ebay.com/t5/Weekly-Chat-with-eBay-Staff/Community-Chat-September-16-1-00-pm-PT-eBay-Fall-Seller-Update/m-p/31218344/highlight/true#M24599

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"New item specifics requirements coming September 9th" CoNsEqUeNcEs?


@gwzcomps wrote:

Ugh CS people are so dumb.  Yet again they are telling me to do things that are directly against eBay policy.  This policy is going to reduce my sellable items by $50k minimum.  I will no longer be able to sell the following:

  • Non working items
  • Barebones systems
  • Systems missing parts
  • Specialty parts that lack the correct IS options

 

CS told me I can type in "Not Applicable" under the fields I can't properly fill out.  That is a lie as the site policy I just found prohibits that!!!!

 

Item specifics must be accurate. When item specifics are required, they must be filled out completely. The following are not allowed:

  • Use of inaccurate information such as "Does not apply," unbranded/generic, or "N/A" for required product identifiers (such as Brand, UPC, or MPN) when the manufacturer has provided that information for the product
  • Including information that is not specific to that field, such as the brand of an item in the item specific for size
  • Including terms in the wrong field of the listing

https://www.ebay.com/help/policies/listing-policies/item-description-policy?id=4372&st=12&pos=1&quer...


@gwzcomps  - I sell in a different category, so feel free to disregard if this is not applicable.  Just wanted to throw this out there in case it is helpful for you at least on some of these required item specifics.

 

  • Use of inaccurate information such as "Does not apply," unbranded/generic, or "N/A" for required product identifiers (such as Brand, UPC, or MPN) when the manufacturer has provided that information for the product

I think the key part here is that it is not allowed to use "does not apply" when the MFR has provided that information but if you honestly don't have that info for legit reasons, "does not apply" should still be acceptable.

 

My company has core individual products we sell, but we also combine products to create various kits and bundles.  Brand, MPN & UPC are all "required" IS fields in our category.  The kits that we create are branded under the same brand as the core product, so we have that IS.  We assign our own internal part number for the kit, so we use that for MPN because technically there isn't one assigned by the manufacturer. These kits do not have UPCs "provided by the manufacturer" either, so we simply put "does not apply" in that field and have never had any issues - again though that could just be because they haven't enforced this in our category, so it may not be applicable to you.

 

Does it give you a warning or error if you try to put "does not apply" for those items that you really don't have the info to provide? 

 

 

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"New item specifics requirements coming September 9th" CoNsEqUeNcEs?

@valueaddedresource  I haven't tried it yet.  Technically the manufacturer does supply information for the products.  Anything I can't verify I don't supply.  I guess it is kind of a grey area in my opinion.  One of them I just typed in some random text.

 

In some of my mixed lots I just put multiple part numbers in the field.  Part of me wonders as time progresses if eBay won't develop bots to detect that.  Granted unreputable sellers seem to abuse that with their IS.  Just look for Dell desktops.  You will find people selling Optiplex 780 desktops then list every modern model number.  Like 980, 990, 9010, 9020, 7010, 3010 etc.

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"New item specifics requirements coming September 9th" CoNsEqUeNcEs?

@gwzcomps for what it's worth, my experience with IS has been that for individual new in box consumer goods that are common and would be easily identifiable by a specific Brand/MPN/UPC, it can be helpful to put all that info in because it is used in search/filters.

 

The worst consequence I have seen come from choosing to put "does not apply" instead is that you may not rank as high in search for the same products as other sellers that do put those specifics in and/or won't be shown if a buyer uses those specific filters to narrow down their results.

 

In a situation like I described where we use it when creating unique kits/bundles of products, that isn't really a factor because there aren't other people selling the exact same thing - which is actually the whole point of creating those bundles. 😊 I would assume your mixed lot listings are similar in that regard.

 

I would say if you can't verify any of the required info, use "does not apply" and see what happens.  If they are more unique/harder to find specialty items, I'd be willing to bet you won't see much if any affect on your search placement from that - if they are items that are in demand, they'll probably still rank OK organically from your title.

 

This may all change and like you said in the future they may program bots or something to get tougher on this, but if the goal is to keep selling stuff now then I would say deal with that if/when it happens and for now, do what you gotta do to get your stuff listed and sold. 👍

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