eBay

bigdeals.etc · ‎02-28-2021

When a buyer asks you this question, do you:

1) Say "Yes"

2) Say "No"

3) Give a longer, impartial answer

4) Ignore the question

lamber9347 · ‎02-28-2021

@bigdeals.etc wrote:
When a buyer asks you this question, do you:
1) Say "Yes"
2) Say "No"
3) Give a longer, impartial answer
4) Ignore the question

LOL, @bigdeals.etc you always bring a smile to my face with your posts....

I am one of those sellers who takes the time to answer dumb questions. Just like the one I received last month. I had a small action figure listed with 4 inches in the title, 4 " figure in the description, and one of the photos showed the figure next to a ruler, marked at 4 inches. The question was, "what is the size of this figure?"

I wrote back thanking them for their question and interest in my item, and confirmed it was a 4 inch figure. I did not point out the three spots where my listing said this, I answered as if I hadn't pointed out the size. She ended up purchasing the figure from me and left me positive FB. Sometimes it works to placate them.

Please keep posting as you do, we all need it. Best of luck to you....

bigdeals.etc · ‎02-28-2021

Oh I agree with you about answering "dumb questions" when there is a clear cut answer. But my point in my OP is that the question is HIGHLY subjective. This is one where I need the gift of hindsight right now, lol.

femmefan1946 · ‎02-28-2021

Some customers who have been poorly treated in the past will ask a "stupid" question to see how they might be treated this time if things go skeequaw.

If the question is also illiterate (poor spelling, worse grammar) I will Block them.

bigdeals.etc · ‎02-28-2021

@femmefan1946 wrote:

If the question is also illiterate (poor spelling, worse grammar) I will Block them.

That would be about 50% of my messages from buyers, lol. I'm not saying sellers are any better with this neither. I've seen some seller's listings and whoa baby.

lamber9347 · ‎02-28-2021

@femmefan1946 wrote:
Some customers who have been poorly treated in the past will ask a "stupid" question to see how they might be treated this time if things go skeequaw.

You know I have often thought this same thing, that the silly question is being sent purposely to either bait the seller or confirm kindness. Thank you for posting that....

lamber9347 · ‎02-28-2021

@bigdeals.etc wrote:
Oh I agree with you about answering "dumb questions" when there is a clear cut answer. But my point in my OP is that the question is HIGHLY subjective. This is one where I need the gift of hindsight right now, lol.

You are correct, your question is totally subjective. I would select your #3 and give a long explanation of how it feels to myself....

wastingtime101 · ‎03-01-2021

@bigdeals.etc wrote:
3) Give a longer, impartial answer

I give a sort of non-answer to those questions. I have no idea what item the buyer's questioning, but I'd go with a variation of this:

Buyer,

Soft is subjective so this is always a very difficult question to answer. My opinion may be different from yours. That said, I think this cotton/polyester blend t-shirt is of average softness. It's not rough or stiff, but it's not super soft like modal fabric. Keep in mind that it will get softer over time with washing. I hope this helps.

Seller

GLORIOUS!

femmefan1946 · ‎03-01-2021

I only Block if the person obviously has English (of some sort) as a first language. Heaven knows my second language can be iffy.
But if you want a question answered, why not proofread it and correct your mistakes?

bigdeals.etc · ‎03-01-2021

Sigh... yea, with the average American's grammar and spelling skills I fear correct English will soon be a dead language like Latin. But hey, we can always amend the dictionaries to suit our needs right?

*madison · ‎03-01-2021

I am one of those sellers who takes the time to answer dumb questions.

---------------------------------------------------------------------------------

It isn't a dumb question though, It's a question I have been asked many times, and I have asked the question myself.

I can't stand rough material, if I buy any clothes online, I always have to make sure they are soft.

I bought a sofa last year, I asked the seller if the seating was soft, he replied and said no it's firm and quite hard. I loved the sofa, and I almost bought it, but my sofa has to be soft, so I'm glad I asked the question. I did find a soft sofa I liked and bought that instead.

It's an important question for many people, and it's not difficult to answer it with the truth.

inhawaii · ‎03-01-2021

A cotton ball, i say yes.

A brick, i say no. 😉

Quincy Theme Song - Glen A. Lasrson & Stu Phillips

coolections · ‎03-01-2021

No one except the person holding the item could answer that question.

gracieallen01 · ‎03-01-2021

@bigdeals.etc wrote:
When a buyer asks you this question, do you:

1) Say "Yes"
2) Say "No"
3) Give a longer, impartial answer
4) Ignore the question

5) Say "Maybe"

6) Say "Depends"

7) Ask "Compared to what?"

Not saying 'NO' doesn't mean 'YES'.

The foolishness of one's actions or words is determined by the number of witnesses.

Perhaps if Brains were described as an APP, many people would use them more often.

Respect, like money, is only of 'worth' when it is earned - with all due respect, it can not be ordained, legislated or coerced. Anonymous

frodobagginskennedy · ‎03-01-2021

LOL I feel for you at times. I apparently offended a customer last week when I answered a question as soon as I woke up. I replied "If it is not shown in the pictures or listing then there is nothing on the back".

She took serious offense to this. I apologized for my "rudeness" I was just being common sense and straight forward.

This quest stands on the edge of a blade...stray but a little and you shall fail to the ruin of us all.
"The Lady Galadriel"