"Found it Cheaper" has Already Started - Not even Thanksgiving yet!

[katzrul15]

Buyer purchased on 10/2.  Delivered 10/9.

Emails yesterday to tell me they "found it cheaper" and they wish to return it as it is a Christmas gift, has not yet been opened or used.

They are past the 30 days, and I replied as to same.  

They indicated that e-Bay stated we should accept the return anyway.

Had not yet replied to the 2nd email, was pondering my reply.

Received a chargeback on this order about an hour ago - "not as described".

Really?  So this is what it came down to?

30 day returns are not actually applicable as the Buyer will work it to their advantage, no matter what?

No way now to do anything about a return, as it is now a chargeback.  E-Bay should allow a Buyer to pursue one claim silo at a time.  

Let the Reindeer Games BEGIN!

BTW - not that it likely matters, but this Buyer is also a Seller - a Seller of Legos......which is what was purchased from us.   ugh.

[katzrul15]

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@sextons-sweet-deals wrote:

"FOUND IT CHEAPER" is not a reason or an excuse for a return from a purchase over 48 days ago.

fight it to the max if they open a claim of being a full fledge scammer. 

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They filed a Chargeback after the Return request (1 day later). 

Fighting to the "max" on a chargeback is so very limited - you get 1 reply and almost always lose when they "allege" SNAD. 

Frustrating for sure - for the Buyer, usually a straight shot to keeping the item AND your money.  😢

[katzrul15]

Welcome to Monday.

Chargeback was found in Buyer's favor based on email at 7:34 AM.

Over 90 days.  Chargeback prevails.  We are out the money, the shipping, the item and another chunk of sanity from this site.

Merry Christmas to Me, Merry Christmas to Me, Merry Christmas, fleeced AGAIN ..........Merry Christmas, to ME!!............

My bank account is Sad........My bill pay is Mad......My budget is woeful...AGAIN.......Merry Christmas...........to ME!!!