"BELOW STANDARD" How to Get out of it

[vtimestore]

Hi everyone i am now on below standard level this month because i have like 1,38%  of Cases closed without seller resolution with 217 transaction and i need to be at 0,30% or less and i guess ,Transaction period from Sep 01, 2016 - Aug 31, 2017 i have this problem only with Global Region not with the US ,

Questions:

1-what should i do to get out of it ,should i sell more i think i should sell 783 more (1000-217) to reach 0,30% is it right?

2-some of my listings i can't find them in the search results is this because of  the below standard level ?

3-i don't know exactly what transaction period mean can someone explain it to me ?

Thank You all 🙂 

[deep-garnet-red · Accepted solution]

1-  Two things. Selling more and time. You are evaluated on the past 12 months.  If your defects are recent, time won't be of much help to you.

2- Being below average will affect your search placement.  Not a huge deal if you sell unique items. Hurts you if you sell the same thing thousands of other sellers are selling.

3- Transaction period (in this case Sep 01, 2016 - Aug 31, 2017) just means a period of time and all the transactions included in that time.  Since you have less than 400 sales in the last three months, you are evaluated on a transaction period of one year. Eventually those defects will fall off, just like negative feedback.

4- Don't keep doing what you are doing. You need to resolve cases.

[phcd1]

You must ALWAYS resolve your cases, simple.

You're well on your way to being banned from eBay.

[tdumonde2014]

Looks like your dropshipping Chinese products and with 7 sales in the last two months, it will take you at least 6 months of problem-free transactions to get out of the hole. Hard to do dropshipping, don't you have any products from Romania that you could have in-hand that you can sell?

[vtimestore]

I did but ebay closed some so quickly in 24h i don't know why Thank You anyway

[vtimestore]

I wasn't working in the last two months that's why i have only 7 sales are u saying i should sell around 1000 in total to get out of this below standard level Thank You

[pantlandia]

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@vtimestore wrote:

Hi everyone i am now on below standard level this month because i have like 1,38%  of Cases closed without seller resolution with 217 transaction and i need to be at 0,30% or less and i guess ,Transaction period from Sep 01, 2016 - Aug 31, 2017 i have this problem only with Global Region not with the US ,

Questions:

1-what should i do to get out of it ,should i sell more i think i should sell 783 more (1000-217) to reach 0,30% is it right?

2-some of my listings i can't find them in the search results is this because of  the below standard level ?

3-i don't know exactly what transaction period mean can someone explain it to me ?

Thank You all 🙂 

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Go find about 1000 small items that you can sell for a penny and build up your tranactions, even if it means selling at a loss.

[vtimestore]

The cases are old more than 3 months ago and all the cases now are closed i don't have any now Thank You for your answer

[vtimestore]

Thanks that's what im going to do

[phcd1]

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@pantlandia wrote:

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Go find about 1000 small items that you can sell for a penny and build up your tranactions, even if it means selling at a loss.

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People are addressing the symptom, not the underlying cause. This won't work if the OP ends up with a 1000 SNAD cases? Dropshipping is rarely sucessfull on eBay. If you can't phyically hold it, you shouldn't sell it.

[*eponymous*]

what should i do to get out of it

It costs money to make money or everyone would be selling.

Your solution is to dig deep in your pocket and invest in your own inventory.

Stop dropshipping...but it's very likely too late with 1.38% on very low volume selling - and your location - and drop shipping. .3% is one case out of 300 sales.  2 unresolved cases can will result in a permanent selling ban at your volume.

eBay closes non-receipt cases immediately upon opening if the seller has not already uploaded a tracking number that shows the item was delivered.

Unresolved cases will result in a permanent selling ban very quickly.

[vtimestore]

I know that , my plan is to start doing the dropshipping then convert it to a real store with a real warehouse Thank you

[*eponymous*]

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@vtimestore wrote:
The cases are old more than 3 months ago and all the cases now are closed i don't have any now Thank You for your answer

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You are evaluated monthly for the past year at your very low volume of sales.

Have you checked to see how may items/total amount / category limits you are allowed to list monthly?

[pantlandia]

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@phcd1 wrote:

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@pantlandia wrote:

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Go find about 1000 small items that you can sell for a penny and build up your tranactions, even if it means selling at a loss.

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People are addressing the symptom, not the underlying cause. This won't work if the OP ends up with a 1000 SNAD cases? Dropshipping is rarely sucessfull on eBay. If you can't phyically hold it, you shouldn't sell it.

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I didn't say op should dropship them.

[phcd1]

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@pantlandia wrote:

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@phcd1 wrote:

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@pantlandia wrote:

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Go find about 1000 small items that you can sell for a penny and build up your tranactions, even if it means selling at a loss.

---

People are addressing the symptom, not the underlying cause. This won't work if the OP ends up with a 1000 SNAD cases? Dropshipping is rarely sucessfull on eBay. If you can't phyically hold it, you shouldn't sell it.

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I didn't say op should dropship them.

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What I said was not to imply that, just that dropshipping is always a bad idea on eBay. "Small items" quite often turn into SNAD cases becasue of there low quality (read in, $1 store items).

I should have broken the sentence up into two.