"Authenticator" returned valid items
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09-19-2023 11:50 AM
What is the deal with the "Authenticators"? I had valid, name brand items purchased from the store with corresponding documentation returned to me that were returned with the reason: "Unable to Authenticate". And the response: "We can't share why because it will breach confidentiality." So, purchased from Neiman Marcus - authentication documentation - and still returned as "counterfeit". Hmmm....guess Ebay doesn't want my business for high end items anymore.
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Authenticity Guarantee
"Authenticator" returned valid items
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09-22-2023 04:38 AM
Are they handbags? Asking because of purchase point. Are you saying you shipped a copy of the Neiman Marcus receipts with the items?
I don't have any advice here, but maybe @albertabrightalberta can offer tips if the items are handbags.
