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problems with ebay customer service

your not alone had a problem since jan 2025 with 3 different calls to ebay cs with 3 different replies that wound up costing me over $1000.00 in extra selling fees that i was not told about . they have a real problem that winds up being the sellers problem.  i had to close my store over this issue after 21 years of selling.

Message 1 of 4
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Re: problems with ebay customer service

eBay CS cannot help you. 

 

Your account defects are what they are and cannot just be scrubbed away by calls to CS.

 

The policies are what they are and not ignored just because of personal inventory issues.

 

Sorry.

 

eta

 

tag to maybe find way back

@redcat114 

Message 2 of 4
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Re: problems with ebay customer service

There is no seller protection from acts of god.

 

Customer service cannot make up for the inconvenience to your unfortunate buyers.

 

The rules are readily available and sellers who do not bother to read the consequences of not following them lose money.

 

 

Message 3 of 4
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Re: problems with ebay customer service

Your message about a problem you had in January, 2025, was intriguing.

Care to return and give details? That might help someone else not to make the same mistake. 

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