possible scam involving postman.

[br7.62]

for lack of a better title....

i sold an item for 1800$ end of october. fully insured it w/ signature of course.

went to an address in L.A. 

same day it was delivered the buyer started an INAD claim. 

proof of delivery that was emailed to me from usps at my request shows scribbles for a sig. and the wrong house number, same street but like 30 numbers off.

also it wasnt scanned as delivered but "delivered to agent for final delivery"

this was a residential address in a residential neighborhood not a business. ive looked at the street views for both the correct address and the one it was marked delivered to.

so... funds on hold, then taken and the buyer refunded. start a insurance claim which was denied of course because it says delivered. then i start talking to local post office and also started a complaint w/ the delivering post office. they were all helpful and provided more info and some that they werent supposed to.

geolocation shows it WAS in fact delivered to the right location. also they actually have a whole readout of the postmans path that day and can show it delivered correctly. 

one appeal to ebay was denied, another appeal and a ton of phone calls and about a month later i got my money back w/ this new info.

what i still havent been able to get answered is how or why the proof of delivery was marked "final agent" instead of just delivered. and how they were able to manually change the address. 

anyways, something to watch out for.... i think the delivery man was in on it and switched it up, my local post man seem think something is fishy. of course the delivering office is trying to say the computer populated that wrong address.

[dbfolks166mt]

     So kind of curious why you are focused so much on the delivery when the buyer opened a NAD? What is the buyer saying they received? Assuming this is the sale of the rifle scope. 

[dnasilver]

Did you contact the USPS fraud unit? Make sure you have proof before blaming anyone of committing a crime. 

[12345jamesstamps]

I think you made a mistake..."INAD"...means"item not as described"....which means buyer received item.

So no one took anything.

If you made a mistake doing "INAD" here then maybe perhaps a mistake was made printing the address of the buyer as well.

"INR"...."item not received"....was this the intended claim?...you wanted to do here.

Blaming a "postman" for what when item was received....

[maxine*j]

As are others, I'm confused.  If the buyer opened an Item Not As Described (INAD) case, why are you obsessing over details of the delivery?  The buyer cannot have started an INAD claim unless he had received the item.  What am I missing?

Sorry, dbfolks, reply is meant for OP.  Hit the wrong "Reply"button

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[jameshen1]

I think he is saying the buyer opened an INAD claim and received a label.  Buyer then changed the address on the label and returned something to a different address than the sellers.  EBay refunded the buyer since it showed  the return was delivered, but it wasn't delivered to the seller.   So the buyer never got the item back, but had to refund.

[ebooksdiva]

Deleted…….

[ittybitnot]

@br7.62 

Is the poster @jameshen1 in message #6 correct regarding your situation?  If so, come back here for information on what to do about the "fake tracking return scam" problem as your original post is not clear.  

Did you accept a return for an item not as described claim? 
Did you provide a return label? 
Did the buyer use the label?
Did the buyer provide their own label for the return?  

Has USPS allowed you to see the label used for the return?  

[br7.62]

sorry, it was an INR

[br7.62]

correct, yes they claimed they did not receive the item. was an INR

[br7.62]

who involved could have changed the delivery address on the scanner but the person w/ the scanner?

what buyer even bothers to look at proof of delivery if the item is in their hand unless they knew it would be wrong? you have to request it from usps.com and have it emailed to you.

[slati_2013]

What new info did you get when eBay refunded you? Did you put in the tracking when the claim was initially filed? 

[br7.62]

yes of course i put in tracking. why we have to enter tracking that is already in their system i cant understand...

but yeah.

the new info was screen shots of the geolocation from the package delivery and also gps coordinate screen shot from usps computer monitor.

i also submitted an email from the delivering post office that said it was delivered correctly.

i mainly post this subject to bring light to the scam but also to the  fact that if you keep at it you can get get your seller protection if denied the first couple go rounds.

[dbfolks166mt]

sorry, it was an INR

     This makes more sense. As to your question about the  "delivered to agent for final delivery" as opposed to delivery I have seen this come up on a couple of my orders but I have not yet asked the postmaster at my local post office about that. Given a lot of the case resolution is handled by bot's it maybe that the current bot software does not recognize the "delivered to agent for final delivery" as being a delivery. 

     As for the house numbers being off that is something you can check with USPS on using a copy of the signature form and printing out a copy of your original shipping label, which USPS can also pull up in their system based on the tracking number. Scammers may be able to alter the physical label but they cannot change the information in the USPS system.