eBay

queenesther66 · ‎03-02-2023

What can I do when a buyer wins an item at an auction and either does not pay for the item or takes the entire 4 business days to pay for their item? Is it polite to nudge the buyer - or should I just wait? I am new to eBay and this has happened with all the winning bids at my auctions so far.

bamorris · ‎03-02-2023

I will message the buyer with a shipment cutoff time and say "If you can pay for the auction in the next few hours I can still likely make the USPS pickup cutoff time"

I try to make it about shipping and not as much about the payment. They know they've won an auction and have a payment due. "Slow pays" are better than "no pays" though.

fab_finds4u · ‎03-02-2023

Buyers know when they have to pay. No hand- holding or reminders are needed.

Set up eBay's unpaid assistant. Put those buyers on your BBL.

retro_entertainment_collectibles · ‎03-02-2023

eBay sends payment reminders to the customer. Being new to eBay don't run auctions, use Buy It Now w/ immediate payment and try avoid selling things likely to have scammers take advantage of you until such a point as you've established IMHO about 40-50 positive feedbacks.

After 4 days w/o payment you can cancel the order, the buyer will get a demerit on his account that sellers can use to help block said buyer from purchase attempts. If you've any communications with any buyers do not communicate at all outside eBay's message system, it is to be used for all communications so eBay has record.

I'd highly suggest using eBay's help system and "eBay University" if you plan sell here on any continual basis as eBay is more complex than as a seller than it appears as a buyer and the education is imperative to selling here.

m60driver · ‎03-02-2023

@queenesther66 wrote:
What can I do when a buyer wins an item at an auction and either does not pay for the item or takes the entire 4 business days to pay for their item? Is it polite to nudge the buyer - or should I just wait? I am new to eBay and this has happened with all the winning bids at my auctions so far.

If they don't pay the same day I send out an invoice. After that I don't sweat it or take it personally. I wait the four days then notify Ebay of non-payment, relist the item, and block the buyer. I am not out anything so no big deal.