02-10-2025 10:24 AM
I sold an item, and it's original box is one size, ebay's shipping label had a slightly bigger size, 24 x 18 x 24 in. I "built a box to go around it to try and help protect it, but 24 x 18 x 24 box are the same price as shipping, $80 for 5 boxes, I'll only ever need 1. but the package turned out at 27 x 12 x 24. will this be an issue? should I ship it in its original box, with extra tape?
Has anyone shipped a package that was under on one dimension but over on another without issues?
Thanks.
02-10-2025 11:53 AM
@saimorphx wrote:I just canceled it hoping for the best...
We sent the carrier your request. If the carrier hasn't scanned your label, you'll receive a refund in a few days.
So I have to wait to ship now. ...
Ship now; don't wait for that refund.
02-10-2025 12:13 PM
I ordered a new label with the measurements I have.
It will ship tomorrow, I have to wait for my wife to print out the new label.
02-10-2025 12:38 PM
@saimorphx wrote:I don't know if the original box is shipping worthy,
No, the retail box is not made for shipping.
It probably wouldn't make it in one piece.
02-19-2025 10:10 PM
I canceled the first shipping label as suggested, ordered the new one as suggested.
NOW Thanks to Ebay's version of customer support, I HAVE ZERO funds! $150 computer case sold for $150 basically stolen!
02-19-2025 10:26 PM
@saimorphx wrote:I canceled the first shipping label as suggested, ordered the new one as suggested.
NOW Thanks to Ebay's version of customer support, I HAVE ZERO funds! $150 computer case sold for $150 basically stolen!
You WILL get the refund for the voided label. As was explained earlier in the thread, it'll take 2-3 weeks for the credit to show up in your account but you WILL get it. So you won't be out the money.
02-20-2025 12:18 AM - edited 02-20-2025 12:35 AM
Either one of those sizes exceed the package volume for the maximum volume allowed for standard USPS Priority Mail pricing. That limit is 1 cubic foot or 1728 cu. in. or for example a package that is 12" x12" x12". Above that limit one will be charged a Priority Dimensional rates - which means big prices depending on the ship to zone. Read all about it in this link from a reliable company called Stamps -
https://help.stamps.com/hc/en-us/articles/20820498083739-Dimensional-Weight-Pricing#undefined
USPS has max length and weight limits too. Go to USPS.com and search their site for more details. Seem to recall the max weight limit is 70 lbs. https://www.usps.com/ship/mail-shipping-services.htm