eBay

jmumf-1 · ‎10-07-2018

Hi Guys,

First buyer bought a pair of nwt jeans on sept 30. Took BO she never paid never responded to my messages. i ended up opening a case. Yesterday she messages me asking me to wait for payment till oct 14. said family emergancy also points out she has over 200 postive feedback. {eye roll{ would you let her pay late? I can close case tommorow. would you message back? what would you say? Ohter buyer bought a high end pefect nwot shirt Sept 11. Gave me a positve feedback. She send me a message yesterday " this top is so tight" Nothing else. What would you say back?? anything?? Thanks for everyone who reponds! I truly get lots of info here

city*satins · ‎10-08-2018

Yes time of the month. When the boobs swell and shirts do not fit. You did not have 1 size up clothes for that time? So the sizes shown may be correct but for 5 days your body is not.

Most women are aware when their bodies are 1 size up and make allowances for that.

This buyer had the garment for at least 2 weeks, so I don't think PMS or MS is likely the problem. Let's speculate. Maybe they've started a round of prednisone. That'll puff you up bigly.

Are you thinking that a seller should start asking a buyer who wants to return something that's too tight whether it's their time of the month and suggest that they give it a few days and try on again? That should be a winning customer service strategy.

not

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cherry*fizz · ‎10-08-2018

Just a general comment here, I have never had clothes a size larger for TTOTM. I had no idea this was a thing. The things I learn. Of course it's been years (had a hysterectomy when I was 19) so maybe nowadays I would need some sized up clothes.

femmefan1946 · ‎10-08-2018

1) No. You can open a case after 96 hours (less if you are in the USA) and close it 96 hours later. Ignore her request. Close, get your fees back, relist, Block her.

2) Ignore her until she gets in touch again. Then "I'm sorry you are unhappy with your purchase. The measurements were in the Description. You can return the shirt for a full refund."

If she continues to make demands "I'm sorry you are unhappy with your purchase. The measurements were in the Description. You can return the shirt for a full refund."

If she opens a Not As Described Dispute, send her return postage. When you get the shirt back, refund, block her and relist.