@nyr134 wrote:
that volume of negatives means that more than 40 times a day, buyers were dissatisfied with their purchases. That seller happens to sell only books - and reading through the comments shows that the negatives are mostly due to the condition of the book being worse than described, the wrong books sent, missing books, receiving paperbacks instead of the hardcovers ordered and the like. That volume of negatives displays such a high amount sloppiness or incompetence that I’d rather take a chance with a seller that made just the one mistake in the past year, albeit with fewer sales.
The rules say no naming and shaming on this forum, but I am really curious about this seller.
My instincts tell me that he is probably selling books dirt cheap. The degree of sloppiness or incompetence could very well be a result of no $ to afford adequate labor.
If that is the case, independent of Ebay policies, one should expect to get what one pays for. Sellers like this exist because there are many buyers for whom the lowest price is all that matters.
Of course, there are multiple books which are read and throwaway, which might explain the large number of happy buyers this seller has.
A key problem with FB is that there are differing opinions of what buyer expectations are, and what seller provided conditions mean.
On the whole, I am more surprised on the upside on condition by megasellers, and more surprised by condition on the down side by small sellers. Here, on Amazon, and in recent years on ABEbooks.
