cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

keep having to reset password over and over again listing deleted & MC999 Billing

and it makes me contact ebay first  every time because it wont allow me to do it i have to contact ebay .   then it asks for other accounts after the reset and then it says they don't match and it locks me out . it all so deleted my listing and sent  MC999 Billing - Temporary Exclusion From Automatic Payment of Selling Fees .  this all started after i forgot i had a vpn on and tried to list something . i guess ebay saw the vpn ip ?

Message 1 of 6
latest reply
5 REPLIES 5

keep having to reset password over and over again listing deleted & MC999 Billing

I've listed with a VPN - I know they recognise IP addresses and I've had to verify that it's me on this or that device, but that's been when I've been traveling. 🤔


“The illegal we do immediately, the unconstitutional takes a little longer.” - Henry Kissinger

"Wherever law ends, tyranny begins" -John Locke
Message 2 of 6
latest reply

keep having to reset password over and over again listing deleted & MC999 Billing

Trying to list items over a VPN may have appeared to be an account hijacking in progress, triggering eBay to lock your account.

 

You may have to contact eBay directly to straighten this out, or to make a manual selling fee payment, since it appears your automatic payment method has been temporarily disabled to protect your account.

 

See here:

 

https://community.ebay.com/t5/Member-To-Member-Support/MC999-Billing-Temporary-Exclusion-from-automa...

 

Message 3 of 6
latest reply

keep having to reset password over and over again listing deleted & MC999 Billing

Anonymous
Not applicable

How do I contact ebay to get it straightened out? I've had to login 10x today. Had to reset my password about 5 mins ago and it's asking me again. I only have my work computer, which puts me all in all kinds of places far from my home. I have this issue with my bank too but there's nothing I can do about the security of my work computer. 

Message 4 of 6
latest reply

keep having to reset password over and over again listing deleted & MC999 Billing

You can contact eBay via social media with a private message:

 

https://Facebook.com/ebay

 

AND-OR

 

https://Twitter.com/askebay

 

Ebay customer service is superior on those sites.

Message 5 of 6
latest reply

keep having to reset password over and over again listing deleted & MC999 Billing

You can contact eBay via social media with a private message:

 

https://Facebook.com/ebay

 

AND-OR

 

https://Twitter.com/askebay

 

Ebay customer service is superior on those sites.

 

Message 6 of 6
latest reply