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grey

why are some words in grey, instead of black, showing up on my seller page?  The number for "Views" is a light grey.  The words for tracking on the sold page are grey.  I couple of other things.  Are they trying to save on black ink?  😉    I don't like it,,,,a little harder to point and click the exact, right place.

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11 REPLIES 11

grey

Curious... so I just checked mine. I don't see grey... but have lots of blue and pink 'hot' buttons. Hmmm... 🤔

Message 2 of 12
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grey

What internet are you using? (Firefox, Edge etc.) and what computer (Apple, Windows 10, Windows 11 etc.) 

Message 3 of 12
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grey

Firefox, Windows 10, I believe.

Message 4 of 12
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grey

Not happening on EDGE- so must be a Firefox thing. 

Message 5 of 12
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grey

FF was always my go to browser, but it never played well with eBay for some reason so I use Chrome now.

Maybe check your browser is up to date

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Message 6 of 12
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grey

I'm seeing links that used to be blue appear to be greyed out too. "view tracking" and "edit tracking" are grey, but clicking them is still functional. The views number on active listings is also grey, but the word "views" is a blue link. This is in Chrome 108.0.5359.100, most likely not an up to date version as I don't believe in fixing what isn't broken and have automatic updates turned off.

Message 7 of 12
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grey

same here!  It still works, but I was wondering why the change.  If other things change or don't work, I'll check into updates.  thanks,,,

Message 8 of 12
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grey

I am having same issue. Views are greyed out on Active page. View Tracking and Edit Tracking are greyed out on Sold page. If anyone has any info on why this is, I'd appreciate it. I'm a newer seller and want to make sure I remain in good standing. I thought it was because maybe I had broken a rule without realizing it, but I don't know. 

Message 9 of 12
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grey

@4pj 

 

I'm using chrome and it looks just as you described.  Grey and hard to see.  Not helpful if you are a bit challenged with your sight.  

 

 

Message 10 of 12
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grey

Curiosity got me to click on the gray the other day.. and was surprised to find out that I can see a history of views on the item, dating back from 7 days to 2 yrs. I never knew that before, that you could click on Views and get that history. 


Message 11 of 12
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grey

I have the hot pink on & off for several weeks.  However, I just read & posted to another thread where their's are gray, like yours.   I suspect different browsers are showing it differently - some pink, some gray. 

 

I'm going to link the other person to this thread though, as I thought it was their own browser problem, but seeing someone else with the same thing, it's clearly an eBay problem with how browsers are showing certain hyperlinks.  

 

Here's the other thread:  

 

https://community.ebay.com/t5/Selling/Account-Technical-Problem/m-p/33450658#M2138354

This one goes to Eleven - Nigel Tufnel

Simply-the-best-for-you Volunteer Community Mentor
eBay Seller since 1996

Message 12 of 12
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