04-03-2022 04:52 AM
I got an e-mail from eBay this morning that said my funds were on hold due to a case that I had not responded to. When I went to the eBay site I found the e-mails, so it was legit. When I click on the link it makes me sign in, so I do. Then it take me to a generic page for buyers and sellers. I can't find an open case anywhere. Can anyone help?
04-03-2022 05:09 AM
Are you not using seller HUB on the computer? The HUB should be bookmarked and you can see everything including open cases on that page. Never click from email links.
04-03-2022 07:38 AM
You do not log in every day to your Sellwr Hub to see your emails, status on transactions, etc?
04-03-2022 09:28 AM
Seller Hub/Orders/Returns -or- Seller Hub/Orders/Requests and disputes. Good luck.