12-18-2023 10:45 AM
Hi everyone,
How do I change the from address in my shipping labels once a buyer buys my item? My address is correct when I am buying something but it still shows up as my old address when I am print my shipping label.
Solved! Go to Best Answer
12-18-2023 10:52 AM
In your account settings click on the addresses line and you will get the following. Edit and change whichever addresses you need to adjust.
12-18-2023 10:52 AM
In your account settings click on the addresses line and you will get the following. Edit and change whichever addresses you need to adjust.
12-18-2023 10:52 AM
Go to your Account Settings and go to Addresses, then open each of the options there and make sure they're correct (depending on what you do, they may or may not all need to be the same, but you'll need to change each of I think 5 options separately).
Direct Link: https://accountsettings.ebay.com/uas/addresses
12-18-2023 10:53 AM
12-18-2023 10:53 AM
@mic4-704 wrote:Hi everyone,
How do I change the from address in my shipping labels once a buyer buys my item? My address is correct when I am buying something but it still shows up as my old address when I am print my shipping label.
It's in Account Settings -> Addresses
Try this link: https://accountsettings.ebay.com/uas/addresses
There are a bunch of them so check them all to make sure they are correct.
12-18-2023 10:56 AM
Ha, well, you know it's the right answer when 4 people give the same answer in about 30 seconds. 🙂
12-19-2023 01:22 PM
First go to this page under your account settings and update all relevant address fields. The next time you go to print a label, click on edit next to your ship from address on the right side of the page to make sure the updated address is showing before you purchase the label.
Don't forget to update the location on your listings. Go to your active listings page in seller hub, select all listings, click the edit button in the menu above your listings. From there you can use the bulk editor to change the ship from zip code on your listings to ensure accurate rates when calculated shipping is used.
12-19-2023 01:33 PM
Once you do all that, clear your cache history to make sure the old address isn't hidden there.