find out phone number of buyers without asking them

[atlas-brothers]

Hello,

Is there any way to know my buyer's phone number without asking him ? because each time I want to ship a product to a buyer I have to ask him to give me his number !

[lamber9347]

Why would you need a buyers number? How are you shipping? 

[1tuna]

if you go to the order section in seller hub and click on the order number it brings up all the info you need as well as the email. I know that most of my international transactions ask for the phone number on the customs form,I do not pay much attention to it

[johnrj1226]

Go to your order file click on the drop down menu on the LH side, click on the  "view order details" the buyer's tele. # & e-mail address is listed. 

But it is advisable to verify with your buyer  if this info is current - sometimes folks don't up date their info.

[toysaver]

It's available in every order only if you make it a requirement in preferences.  I suggest doing so if you use the GSP.  They use a multitude of courier services that schedule delivery.  

[penguins_dont_fly · Accepted solution]

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@atlas-brothers wrote:

Hello,

Is there any way to know my buyer's phone number without asking him ? because each time I want to ship a product to a buyer I have to ask him to give me his number !

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@atlas-brothers 

In your shipping preferences

https://www.ebay.com/ship/prf

"always ask for phone number" = yes

[atlas-brothers]

Thanks a lot, It worked, I had only  to change the preferences.