Hello everybody,
I need help. A buyer gave me negative feedback because he said he didn't receive the item. I checked the tracking number and confirmed that he had already received the item more than 15 days ago. So I contacted the buyer and he said that he had finally received the item and that he had made a mistake and he apologized for the mistake. I asked him to change the feedback and he said he couldn't. I already asked ebay to remove this feedback but I couldn't because on Ebay no one reads what we write. So, can someone help me and tell me what to do to get the negative feedback removed?
Thanks
