eBay policy never followed

[bdec4688]

Why isn’t anything done when eBay ignores its own policy ? Sellers are getting screwed daily and worthless eBay does nothing. I just had a (manager) from eBay hang up on me because I proved him wrong. I’m tired of getting screwed over by eBay as a seller.   

[edwedw8383]

What's that policy?

When you voluntarily accept a return, you get the return tracking number, and 2 business days to refund.

When eBay forces the return, you don't get the tracking number, and eBay forces the refund immediately after delivery.

[luckythewinner]

---

@bdec4688 wrote:

Why isn’t anything done when eBay ignores its own policy ? Sellers are getting screwed daily and worthless eBay does nothing. I just had a (manager) from eBay hang up on me because I proved him wrong. I’m tired of getting screwed over by eBay as a seller.   

---

First, you would need to explain exactly which policy they are ignoring.

Second, you should be aware that the eBay user agreement gives them permission to ignore most of their policies.

[mam98031]

I think you would find many of us willing to have a conversation about this, but first we need to know what you are referring to, so please more information.