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eBay making a poor recommendation when it comes to "brand"

I am trying to get back in the groove of posting items, with all these recent changes, it's been hard. 

Now my time is wasted with a poor suggestion - I am paying eBay to post items, please listen to me, make it easier and quit wasting my time with trivial things like this.

Give me a eBay "lite" quick and simple version, I don't want your bells and whistles, I want simplicity and intuitive processes at each and every phase of doing business with ebay.

eBay has gone 180 degrees from this and my fear is it (eBay) will die a slow and painful death, like AOL and others, due to a lack of focus on what is truly what. 

Maybe I am way off base, but I doubt it. 

Thanks for reading.  

Message 1 of 13
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Re: eBay making a poor recommendation when it comes to "brand"

brian@ebay I've had several occurrences in the last few days where the suggested additions make no sense whatsoever, especially for Brand.  In a very few cases it correctly suggested a (correct) brand where it had not in the past.  This coupled with the other posted complaints about Item Specific issues indicate that changes were recently made to the Item Specifics that don't appear to be working as expected.

Member of the Grumpy Old Man crew
Message 2 of 13
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Re: eBay making a poor recommendation when it comes to "brand"


@dtexley3 wrote:

brian@ebay I've had several occurrences in the last few days where the suggested additions make no sense whatsoever, especially for Brand.  In a very few cases it correctly suggested a (correct) brand where it had not in the past.  This coupled with the other posted complaints about Item Specific issues indicate that changes were recently made to the Item Specifics that don't appear to be working as expected.


I think it's trying to deduce a brand name from the wording that sellers are putting in their titles. I saw that other recent thread where it was suggesting "Quartz" as a brand name for watches, presumably since the word is a noun that appears in so many watch titles or descriptions. (i.e. The software doesn't recognize that the word is being used as an adjective.)

 

When software is clever it can be very, very clever, but when it's just dumb, it's useless. I ignore the strange suggestions and just go with what is correct for my listing.

Message 3 of 13
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Re: eBay making a poor recommendation when it comes to "brand"

Ignore, ignore, ignore.

 

You should see some of the suggestions that pop up when listing old cookbooks. unamused

The easier you are to offend the easier you are to control.


We seem to be getting closer and closer to a situation where nobody is responsible for what they did but we are all responsible for what somebody else did. - Thomas Sowell
Message 4 of 13
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Re: eBay making a poor recommendation when it comes to "brand"

It's your listing, why are you even looking at suggestions made by someone else, especially when it's computer generated advice. 

Message 5 of 13
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Re: eBay making a poor recommendation when it comes to "brand"

I could not find this listing, this forum is not user friendly. 

 

In more ways than one......

 

I've been a eBay member since 1999. Bought and sold for more than a few people, and trained many on how to use ebay. 

 

I've never been as frustrated with the eBay as I am now. It might be time to leave eBay, and that is a crying shame. 

 

Remember AOL and so many other sites killed with good intent....

Message 6 of 13
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Re: eBay making a poor recommendation when it comes to "brand"

It's your listing, why are you even looking at suggestions made by someone else, especially when it's computer generated advice. 

 

If I had to explain.....

Message 7 of 13
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Re: eBay making a poor recommendation when it comes to "brand"

No explanation needed - there IS no reason to take seriously any of these computer generated suggestions. I have had the most ridiculous so-called "brands" suggested when I'm listing - you HAVE to ignore most of this stuff because it's poorly implemented to begin with.


“The illegal we do immediately, the unconstitutional takes a little longer.” - Henry Kissinger

"Wherever law ends, tyranny begins" -John Locke
Message 8 of 13
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Re: eBay making a poor recommendation when it comes to "brand"


@yccomo wrote:

It's your listing, why are you even looking at suggestions made by someone else, especially when it's computer generated advice. 

 

If I had to explain.....


What about my listing? You started this thread about you getting suggestions from Ebay.

Message 9 of 13
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Re: eBay making a poor recommendation when it comes to "brand"

The fact eBay is wasting money on programmers to make ridiculous changes aggravates me. 

 

Lower our costs and end the Rub Goldberg mentality. 

 

Message 10 of 13
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Re: eBay making a poor recommendation when it comes to "brand"

brian@ebay
eBay Staff (Alumni)

@yccomo wrote:

I am trying to get back in the groove of posting items, with all these recent changes, it's been hard. 

Now my time is wasted with a poor suggestion - I am paying eBay to post items, please listen to me, make it easier and quit wasting my time with trivial things like this.

Give me a eBay "lite" quick and simple version, I don't want your bells and whistles, I want simplicity and intuitive processes at each and every phase of doing business with ebay.

eBay has gone 180 degrees from this and my fear is it (eBay) will die a slow and painful death, like AOL and others, due to a lack of focus on what is truly what. 

Maybe I am way off base, but I doubt it. 

Thanks for reading.  


Hi @yccomo, the information we suggest is provided by sellers is generated from the data input by sellers. If NOS is one of the more popular input's in that field then it may be suggested. This is definitely a good example to report to sdsupport@ebay.com. Members can report issues they find with item specifics to that email address and that team will work to get it corrected. Thanks! 

Brian,
Community Team
Message 11 of 13
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Re: eBay making a poor recommendation when it comes to "brand"

Good grief, what next?

NWT or NWOT as a clothing brand? Rofl
Reality is the leading cause of stress.
Message 12 of 13
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Re: eBay making a poor recommendation when it comes to "brand"


@yccomo wrote:

I could not find this listing, this forum is not user friendly. 

 

In more ways than one......

 

I've been a eBay member since 1999. Bought and sold for more than a few people, and trained many on how to use ebay. 

 

I've never been as frustrated with the eBay as I am now. It might be time to leave eBay, and that is a crying shame. 

 

Remember AOL and so many other sites killed with good intent....


I agree with you.  There seems to be a lack of honest acknowledgement of issues or real empathy for customers.

 

After 9 years of frequent buying here, I stopped in the spring of 2019. 

 

One of my first posts here at that time, predicted what appears to be happening now.

Message 13 of 13
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