eBay let buyer return an item and it was sent to a wrong address and it was lost!

[roy8765]

Around a month ago, I sold a used laptop on eBay, clearly mentioning in the item description that the battery was not good and it could hold only about half an hour of charge (to the best of my knowlege) and that returns were not accepted.  The buyer claimed that the battery was bad and requested a return which I declined.  However, eBay let the buyer return it and they even provided a return address to him which was 11 years old without asking me first and the laptop was sent to a wrong address.  I never received the laptop and for all practical purposes, the ~$250 laptop is lost!  I appealed eBay's decision multiple times and they always rejected my appeal and forced me to fully refund the buyer plus shipping.  Eventually I asked for their legal department and I'm considering suing eBay in a small claims court.  What are my options and chances of success here?  Any advice from the community and the sellers who have been in this situation?

This is a pretty clear mess up on eBay's part....  They turned a long time customer into an active enemy!  Any lawyers who would like to take this case on my behalf?

[everything-from-trinkets-to-treasures]

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@roy8765 wrote:
Interesting! So we're potentially dealing with a criminal buyer here....

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Huh?? The buyer is now a criminal?? WOW that was a leap.

[roy8765]

Please, I'm tired of all the unnecessary clutter. Please let people who actually can help, talk. This gentleman says the buyer has got the laptop back and he's hiding it.

[everything-from-trinkets-to-treasures]

They have no idea of any such thing. They cannot even see the tracking or anything else.

And if they did get it back, that would not make them a criminal either. The buyer did as was required and sent it to the address on file. You claim you do not live there and that it is not been your address for 11 years but you never change that info on ebay.

[goodluckselling]

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@roy8765 wrote:
No, you listen, I really don't know why you guys vehemently defend eBay like a mother defends her child, but we plan to challenge the rule that a 100% capacity battery is required to list under the Used category. Battery is not an essential component and even 5% battery qualifies as fully functional when honestly and accurately disclosed in the item description.

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You are completely without reason.  Relax. We are trying to help you, although your actions do not warrant the help?

eBay is a marketplace that relies buyers to return many time and make purchases. and when a buyer has a bad experience like yours, It does not matter if they did not read the description or not. 

'All that matter to eBay is that there is a problem that a buyer has expressed problems with.  Ebay does not get in the way of you describing the item perfectly in a way that the buyer understands you completely.  eBay does not get in the way.

Good Luck Selling!

[roy8765]

Yes, they can. I already posted the tracking number. Of course getting it back doesn't, but keeping it quiet shows criminal intent.

[everything-from-trinkets-to-treasures]

No it does not and clearly you do not have a law degree. You are not even differentiating facts from whatever it is you are doing.
You cannot or will not even take repsonibilty for what you did in all this.

You are grasping at anything you can to make this about anyone or anything else doing something to you when you did this all to yourself. And refuse any and all help you have been given time and time again

[buyselljack2016]

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@roy8765 wrote:

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@buyselljack2016 wrote:

I have seen the tracking play out like that before on items that were being returned to me. 

It is a USPS glitch, or scanning event error.

The buyer got the laptop back.

That can be confirmed by the GPS coordinated recorded by the scanner that was used for delivery.  The # of the scanner used would also comfirm what office did the delivery. The scanner will not be at an office in Champaign. It will be at the buyer's PO.

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Interesting! So we're potentially dealing with a criminal buyer here....

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By the tracking that is shown, there is no doubt that the item did not have a final stop(delivery) in Champaign. 

It went back to the buyers area.  The FOX VALLEY, IL 60599 hub had it the day before the "delivery" scan event.  It did not go from that hub to be delivered the next day in Champaign.

[everything-from-trinkets-to-treasures]

Where does it say the delivery is???
And mail can travel quite a distance in avery short time.....they even have next day delivery to anywhere in the country now too

[roy8765]

This line of attack on me has been repeated at least a dozen times here and it won't work. So, would you please stop it?!

[buyselljack2016]

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@everything-from-trinkets-to-treasures wrote:
Where does it say the delivery is???

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It says Champaign, but that is not possible given the scan times shown in the tracking.

USPS has the data recorded. 

When it was delivered.

The GPS coordinates.

The scanner # that was used.

The employee that delivered it.

[jason_incognito]

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@roy8765 wrote:
No, you listen, I really don't know why you guys vehemently defend eBay like a mother defends her child, but we plan to challenge the rule that a 100% capacity battery is required to list under the Used category. Battery is not an essential component and even 5% battery qualifies as fully functional when honestly and accurately disclosed in the item description.

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I've seen the light and I take back everything I have said previously.

I don't know how I was so stupid, but now I get it.

Your lawyer should file a case with the Supreme Court. I bet you'll get millions for what eBay did to you. They had no right to do any of this and the fact that the buyer is now in possession of your computer and your money, well that is theft and you should contact the sherriff where they live and have a warrant issued for their imediate arrest. They stole it and that is illegal. Make sure to tell the DA to seek the death penalty. Someone needs to be taught a lesson.

When you win your case, and there is no way you won't, I bet the judge with order a judgment so big that they'll have to sign the entire company over to you.

[everything-from-trinkets-to-treasures]

Now you are being attacked???
Trying to get you to deal with reason and facts is hardly an attack. However you have been quite rude to numerous people going out of their way and taking a lot of their time to help you.

Again you are trying to make everything about someone doing something to you. Everyhting. EBay, the buyer, members here, the postal service....everyone. All because YOU did not do what you were supposed to do when listing the item and keeping your personal info up to date.

[everything-from-trinkets-to-treasures]

Of course it is...just because you do not think so doesn't mean it isn't. So you are basically giving an unfounded opinion when the facts say otherwise.

[everything-from-trinkets-to-treasures]

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@jason_incognito wrote:

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@roy8765 wrote:
No, you listen, I really don't know why you guys vehemently defend eBay like a mother defends her child, but we plan to challenge the rule that a 100% capacity battery is required to list under the Used category. Battery is not an essential component and even 5% battery qualifies as fully functional when honestly and accurately disclosed in the item description.

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I've seen the light and I take back everything I have said previously.

I don't know how I was so stupid, but now I get it.

Your lawyer should file a case with the Supreme Court. I bet you'll get millions for what eBay did to you. They had no right to do any of this and the fact that the buyer is now in possession of your computer and your money, well that is theft and you should contact the sherriff where they live and have a warrant issued for their imediate arrest. They stole it and that is illegal. Make sure to tell the DA to seek the death penalty. Someone needs to be taught a lesson.

When you win your case, and there is no way you won't, I bet the judge with order a judgment so big that they'll have to sign the entire company over to you.

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Why stop there...the post office is at fault too. They should have known the address was wrong. There another suit in the making there...who knows maybe his attorney can work it so he can own the federal goverment too.

And the laptop company...the battery was obviosly faulty.......

[roy8765]

I can confirm that's the nearest PO to the buyer's address. This was undoubtedly returned to the buyer.