mam98031 • Volunteer Community Member • Buyer/Seller since 1999
Hi Guys,
This also happened last year and some were able to fix it by calling a knowledgeable customer service agent who will give you an Email address to email a filled-up W-9 and then you will get a corrected 1099-K.
But the permanent fix seems to be that you have to edit your business on the settings.
The problem is, there is no option for that.
Can anybody chime in how they were able to edit their business info to properly reflect that they are an LLC?
Attached is the screenshot of the page whenever I click "edit" on "business type"
For an update, you likely need to contact Ebay.
I would suggest that you contact Ebay for Business on Facebook, Instagram or Twitter for the better trained CSRs.
Here are your options for contacting Ebay Customer Service. Please be aware that for social media CS, you send them a Private Message and briefly explain what your problem or issue is. Feel free to leave your Name, address, phone number and/or your email address in this message. It is private and secure and it may help to speed up the response for you.
https://twitter.com/askebay
https://www.facebook.com/eBay/
https://www.instagram.com/ebayforsellers/
Your options will be on the left. If you use the link below you can only get to the Automated Assistant or Chat box type AGENT in the box and hit enter. You will then get more options. Not all options are available 24/7. It will depend on staffing available. So sometimes you can request a call back and sometimes you can't. Sometimes you have the Chat option available and other times it won't me. If it is important to you to use one of those options, just try back later.
If you use a cell phone or other mobile device, you may need to turn off your Spam filter so that Ebay can call you.
If you are a seller outside of the US or Canada, you will need to use the Chat Option.
https://www.ebay.com/help/home
