eBay is removing 'Buy It Now' and adding 'Add to Watchlist'

[kedziekoins]

eBay has been removing the 'Buy It Now' option from my listings - so that customers can only 'Add to Watchlist.'    This problem has been happening for over a year, and eBay offers no help or understanding.  Anyone know how to solve this issue?

[redmodelt]

I just looked at 5 of your listings, they show BIN and offer. How many listings is this happening too? Sorry I can't help, but sometimes a little more information may help.

[kedziekoins]

Thank you for checking.  My solution is to end the listing and relist it. I've already done it to about 200+ listings over the past few months.  Today I've found about 40 more listings.   I am still going through my listings and will post an example here if I find more.  Thank you

[az93]

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@kedziekoins wrote:

Thank you for checking.  My solution is to end the listing and relist it. I've already done it to about 200+ listings over the past few months.  Today I've found about 40 more listings.   I am still going through my listings and will post an example here if I find more.  Thank you

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[evry1nositswindy]

I looked through several pages of your listings and didn't see this issue.  

[ittybitnot]

@kedziekoins 

I looked at a few of your listings as well.  All have the "Buy it Now"  and "Add to Watchlist"  What I noticed is sometimes 'missing' is the "Make Offer" feature, but that is specifically on multi quantity available listings. 

[kedziekoins]

Here are some sample items.  The listings have been ended & relisted.  However,  this is exactly how they appeared when they were active:

eBay item number: 124852638298

eBay item number: 124852606436

eBay item number: 144153636133

eBay item number: 144153664855

[kedziekoins]

Here are some examples.  The listings have been ended & relisted.  However,  this is exactly how they appeared when they were active:

eBay item number:     144153507524

eBay item number:   363454433940

eBay item number: 144153636133

eBay item number: 144153664855

[kensgiftshop]

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@kedziekoins wrote:

Here are some examples.  The listings have been ended & relisted.  However,  this is exactly how they appeared when they were active:

eBay item number:     144153507524

eBay item number:   363454433940

eBay item number: 144153636133

eBay item number: 144153664855

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The active listings that have no Buy It Now button, are they out of stock?

Do you have an active listing now we can look at?

[kedziekoins]

They were all active and in stock at the time. 

Unfortunately, I have ended all of the listings with this problem and relisted them.    I've had to do this to about 300+ listings over the past few months.

[lacemaker3]

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@kedziekoins wrote:

Here are some examples.  The listings have been ended & relisted.  However,  this is exactly how they appeared when they were active:

eBay item number:     144153507524

eBay item number:   363454433940

eBay item number: 144153636133

eBay item number: 144153664855

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@kedziekoins, sorry, but obviously we need to be able to see this on ACTIVE listings to have any chance of trouble shooting it.

[kedziekoins]

I understand.  I sent the active ones to eBay but even they couldn't figure it out.    I'm assuming the problem will affect my listings again in the near future.  So hopefully I can send some examples then.  Thank you

[kedziekoins]

Here is an active listing with the issue -

eBay item number -     143903604253

[chapeau-noir]

Basically, eBay seems to be treating your active listings like your completed listings - that's really strange. For a long time on the listing form I had no means of giving volume discounts - the function just wasn't there.  It was impossible to explain to anyone until I took a screenshot of it.  It finally cleared up when eBay updated the listing form.

When the glitch happens on an active listing, take a screenshot and upload it here, it may help.

[kedziekoins]

Here is an active listing with the problem:

eBay item number:                 143903604253