eBay is putting my listings on UK and Australia eBay sites even though I keep deleting them

[steveonmars]

I have never listed anything on any site except the US eBay site, ebay.com. eBay is putting my listings on UK and Australia eBay sites, ebay.co.uk for example, even though I keep deleting them. What I sell is not allowed on the UK site because of their policies and the UK eBay keeps restricting my account and deleting the listings. I have no problem with that because I don't want them listed on the UK site. eBay is putting my listings on these other sites even after I delete them. Why is this happening and how do I stop it?

[tellmemama]

It sounds like you were automatically opted into eBay's Terapeak (I think) multi platform listing service.  Hopefully someone can come in and clarify.  I remember last year noticing one day I had over 2,000 listing but nearly all of them were the duplicates listed on international sites.  Every day I would delete them and every day they would come back.

Eventually I had to contact them to manually opt out again.  Hasn't happened since.

[steveonmars]

Terapeak sounds familiar but wouldn't I have to have signed up for that or something? I know I never signed up for anything like that. Did you contact eBay or terapeak?

[eburtonlab]

@steveonmars 

Are ebay.co.uk and ebay.com.au upset with your listings because they appear on those sites, or upset because you ship to those countries?

You might want to remove those countries from the list of locations you ship to.

[steveonmars]

The problem is eBay is copying my ebay.com listings to other eBay sites like ebay.co.uk which is the eBay site in the UK. They are doing the same in Australia. I don't want my listings on those eBay sites, eBay is adding them without my permission even though I keep deleting them. eBay UK doesn't allow my item on their site but the US eBay keeps adding them. 

[steveonmars]

I already have those countries that don't allow my listings removed from the countries I ship to.

[eburtonlab]

@steveonmars 

I already have those countries that don't allow my listings removed from the countries I ship to.

Have you checked recently? I see the UK and Australia in the drop-down list of countries you ship to in your latest listing, and when I select either of those countries and calculate shipping, I get a USPS International shipping rate and a calculated delivery date.

[steveonmars]

They were before my listings started getting copied to those countrie's sites but that must have changed too. I'll check when I get on my computer in the morning and change it. I'm more worried about the listings being copied to those sites without me doing it.

[ittybitnot]

Why is this happening and how do I stop it?

Sounds like you were enrolled in "Webinterpret".    A few months ago it was "advertised" on you personal pages to 'see more'.  Clicking on the see more got you automatically enrolled.  It was a real mess.  Later, ebay took it upon themselves to "auto-enroll" sellers without their permission "if ebay felt the seller could benefit by this service".  I don't know if they are still doing that, but what you describe sounds like you are today's lucky winner.  

There was a place to "opt out" posted once.  You will have to look around and find that. 

Here is a google search for same:  https://www.google.com/search?q=how+to+opt+out+of+webinterpret+ebay&rlz=1C1GYPO_enUS748US748&oq=how+...

[tellmemama]

That's it!  Webinterpret.  I was automatically enrolled at some point after getting an email explaining the service.  I just deleted it but soon after was finding my listings on the au., uk., and other sites.  I contacted eBay and they finally put me in contact with Webinterpret to get them to delete everything and opt me out from their end.

Good luck getting this fixed.  It doesn't take very long but it sure is inconvenient.

[ittybitnot]

Just a general response. 

See message 16 in this thread where the eBay blue confirms that sellers are auto enrolled.  You can also follow the links to an opt out page....

https://community.ebay.com/t5/Selling/Email-from-Webinterpret-saying-Ive-been-opted-in-Is-this-real/...

[slippinjimmy]

---

@ittybitnot wrote:

Just a general response. 

See message 16 in this thread where the eBay blue confirms that sellers are auto enrolled.  You can also follow the links to an opt out page....

https://community.ebay.com/t5/Selling/Email-from-Webinterpret-saying-Ive-been-opted-in-Is-this-real/...

---

You can also go into your account settings, look for third-party authorizations and revoke Webinterpret.

I've never tried it but it should work, it does work for other types of third-party authorizations.

[ittybitnot]

You can also go into your account settings, look for third-party authorizations and revoke Webinterpret.

That used to work temporarily.  They would just put it back.  Then I remember reading they no longer used the "token" program at all to solve THAT issue of people removing it.  

The OP can try here:  scroll down to "what if I want to opt out?"  Don't know how much good it would do since the "choices" given in the form do not mention opting out at all.  Further down the page it says:  

If you ever change your mind about participating in the program, just reply to sales@webinterpret.com to have the program removed from your account.

The OP is going to eventually have to contact ebay customer service to get the resulting policy violations removed from his account as well.  If I recall correctly, some had their selling accounts suspended for too many takedowns on other sites for items that were prohibited. 

[eunster1313]

 Webinterpret

https://pages.ebay.com/promo/2018/Webinterpret.html 

What if I want to opt out?

You can opt-out at any time—just go here.

https://support.webinterpret.com/hc/en-us/requests/new?ticket_form_id=360001530053 

[pjcdn2005]

You have 75 listings showing that you ship to the UK and to Australia, it doesn't look like you have either of those countries blocked.

I could be wrong but I thought that when you used webinterpret the listings would show on the site in that site's currency. When I click on your listings on the UK site, they are in $US so I think that the problem is that the countries aren't blocked as mentioned in my first paragraph.