mam98031 • Volunteer Community Member • Buyer/Seller since 1999
penguins_dont_fly is a Volunteer Community Mentor
@treasure.hunter.d wrote:
@emerald40 wrote:a
@mam98031 wrote:
@hatchchil-75 wrote:
Another dropshipper gone!Dropshippers are not bad sellers. It can be done right, but the seller has to be willing to put in the work to make sure they are doing it correctly and that is not easy but can be done.
I'm guessing you've had a bad experience or two with a seller that dropships. Sorry about that.
Dropshipping is what it is. Some like it, others don't.
So disclose it and let buyers make up their mind.
For me, I want to know you have the item in hand and have seen it and can vouch for its accuracy.
That is my gripe as well. I have no interest in purchasing from dropshippers. First and foremost I feel it's dishonest to represent that you have a product in hand to sell when you in reality do not, and are not the original seller of note. It would be like placing a used car ad in the auto trader and when someone comes to buy the car taking them to a used car lot somehwhere to show them someone else's car except at least then you can see what's going on before you buy!
At the very least ebay should mandate that dropshippers have to divulge all pertinent info in the listing.
I understand your concerns. Ebay does have rules for all sellers to include dropshippers. The location on the listing is suppose to be accurate to where the item is shipping from, is one of the rules.
Sometimes with certain products if the seller is to actually stock the items in their home or business, it can be an enormous investment. So if their were not drop shippers, you would only be dealing with large mega sellers for certain items. For instant fragrances.
For fragrances to stay fresh, they must be stored in a climate controlled enviroment. To carry any variety of fragrances it can be cost preventative as you would be spending thousands and thousands and thousands of dollars to have a variety. The cost of the product coupled with the cost of having proper storage is enormous. Therefore you have dropshippers.
If dropshipping is done right, it is hard work and a time consuming process. But I know that some sellers do not take the time to do it right and therefore some buyers have had bad experiences with dropshippers. I respect that. But know that all of us are not equal on this subject. Heck you even have big mega sellers that sell OOS [out of stock] items on a regular basis, just look at the FB on some of their stores. I'm speaking specifically fragrances here.
For myself, I review an inventory report daily generated by my suppliers on a daily basis and adjust my inventory accordingly. This can be a time consuming process. This is not to say that I haven't sold an OOS item, because I have. Fortunately because of the work I put in to keeping my listings accurate, it doesn't happen very often. If it does happen typically my customer has their payment back within minutes of their purchase and an apology email from me. I don't blame some ficticious reason either. I own my mistakes.
There are tons of dropshippers on Ebay. They can be very hard to spot. So many sellers are now dropshipping from Amazon. Most of the time it isn't an issue, but I hate it when there is a problem to be worked out.
I wish you well and I hope you find the items you seek to purchase from sellers you feel you can trust.
@blazeinn wrote:Putting buyers in harm way what a joke holding fund is just way for PayPal to earn interest on our money sure may be I will order something from Walmart.com and at check out tell them I am not going to pay you for 21 days then the won’t sell to me I say if PayPal want hold funds for 21 days then no eBay or PayPal transaction fees
This is simply not why it is done. And while PP is actually holding the payment, they are doing it by direction of Ebay. There are really good reasons for doing this on new sellers. Or sellers that are returning after an extended time away. You may not agree with the reasons as you know you would not try to scam your buyers, but others have and thus the rule was born. It is there to protect. It is only for a short period of time. It is not a hidden rule. Just a necessary one that has proven to be the right thing for Ebay to do.
@blazeinn wrote:I did request funds after 5 days after shipping arrived and they said to bad now there new excuse you sign up for eBay store yearly then we decided to start holding your funds so get me on hook for $80 cancel fee if I wanted cancel store yearly and next day start holding my funds to 21 days each order so I explain to them I don’t have funds to cover shipping cost for 21 days and there answer was close you eBay store and go away
You don't call Ebay to release the funds, call PP.
@blazeinn wrote:I did request funds after 5 days after shipping arrived and they said to bad now there new excuse you sign up for eBay store yearly then we decided to start holding your funds so get me on hook for $80 cancel fee if I wanted cancel store yearly and next day start holding my funds to 21 days each order so I explain to them I don’t have funds to cover shipping cost for 21 days and there answer was close you eBay store and go away
The hold allows you to purchase shipping for the item immediately. PayPal releases the funds for shipping when you purchase the label through eBay or PayPal.
If you haven't shipped yet, they are not going to release your funds. And you will get a late shipping defect (as well as an unhappy customer).
@blazeinn wrote:I closed my eBay account my suppliers cancel my account on me because they did not want to wait for payments from eBay- PayPal so for all these issues I had eBay stab me in the back one more time with cancel store fee of $80 so beware of eBay -PayPal I have $5,000 worth of product in my house and still owe my suppliers for so thanks eBay for turning a sell into new hate eBay person good luck to you all
Why would your suppliers have to wait for payment from eBay or PayPal?
You buy you inventory out of your own pocket (or inventory earmarked fund account).
You then replace that money into your pocket (or fund) when the item sells ... and deduct it as Cost of Goods Sold (COGS) in bookeeping/taxes.
If you don't have the money to lay out, you don't buy inventory. (Unless you are a major retailer buying on spec or in-house credit ... and even then, the suppliers aren't going to float you forever. They want their money)
What? Why was your supplier waiting for payment? All what issues? The rules for new sellers regarding payment holds is a simple one. You just did not do your research before starting to sell, which is never a good idea.
Ebay did NOT "stab" you in the back. You just failed to research the rules of selling on Ebay before you started to sell.
Nothing you sold was very expensive. How did you get yourself in such a bad situation in such a short period of time with both your supplier and buyers?
Store cancellation fees are published too. It is so important to read what it is you are signing up for and how it works so that stuff like this does not come as a surprise. For a new store owner, it is often better to just do a month to month until you understand the rules and guidelines better with a little experience.
If you are carrying your own stock, then how did you sell an out of stock item?
I have more questions, but I don't think they would help you at this point. I do hope you work things out with your supplier, maybe they will allow you to return some stuff for credit so you can lessen the bill. You have certainly gotten yourself into a pickle, but this is NOT Ebay's or PP's fault. I know you are mad at them, but your anger is misplaced.
