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eBay global shipping and Russian buyer

Hi.  I started selling after being off eBay for a while.  I signed up for eBay global shipping but now I find out one winner lives in Russia.  I only want to ship internationally with eBay global shipping and I see that they don’t ship there.  Do I have to change my settings to block bidders from Russia?  Not sure what to do.  Thanks 

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eBay global shipping and Russian buyer

Besides "blocking countries where I don't ship", be sure that your GSP is set up right.  Go into the GSP global settings and be sure that your listings indicate GSP and no alternate shipping.

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eBay global shipping and Russian buyer

Has your buyer paid yet?

Message 2 of 23
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eBay global shipping and Russian buyer

 
Message 3 of 23
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eBay global shipping and Russian buyer

No. I received a message asking if I would ship to Russia and I replied that I only use eBay global shipping
Message 4 of 23
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eBay global shipping and Russian buyer

Did they purchase a item?

Message 5 of 23
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eBay global shipping and Russian buyer

Somehow they got around the blocks if they were the high bidder on your Russian Barbie. Thats not suppose to happen unless they are working through a reshipper.

Message 6 of 23
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eBay global shipping and Russian buyer

Luckily it wasn’t the Russian Barbie but a $5 doll. So, is there something that I should do to block the Russian bidders? I don’t send out invoices, just letting eBay take care of that so I guess she can’t pay now but somehow was able to bid
Message 7 of 23
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eBay global shipping and Russian buyer

It has to be a problem on ebays side they shouldn't have been allowed to bid. You'll just have to select problem with address as the reason the sale can't be completed and relist...

Message 8 of 23
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eBay global shipping and Russian buyer

Besides "blocking countries where I don't ship", be sure that your GSP is set up right.  Go into the GSP global settings and be sure that your listings indicate GSP and no alternate shipping.

Message 10 of 23
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eBay global shipping and Russian buyer

Anonymous
Not applicable

When did they start blocking to Russia through GSP?  I sold a purse recently to Russia - but then it was lost somewhere along the way.  Perhaps this was happening a lot so they won't ship to Russia anymore?  Hmmm.  Interesting.

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eBay global shipping and Russian buyer


@bubbleman2010 wrote:

Somehow they got around the blocks if they were the high bidder on your Russian Barbie. Thats not suppose to happen unless they are working through a reshipper.


The seller didn’t set up the blocks properly if the buyers primary address is in Russia



One life is all we have to live
Love is all we have to give

**Formerly known as MissJen316**
Message 12 of 23
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eBay global shipping and Russian buyer

Thanks so much for your help and quick replies!
Message 13 of 23
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eBay global shipping and Russian buyer

Did they change GSP? Once opted in to GSP you selected the countries you don't ship to,but GSP auto opts out on some countries with Russia being at the top of the list..

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eBay global shipping and Russian buyer


@Anonymous wrote:

When did they start blocking to Russia through GSP?  I sold a purse recently to Russia - but then it was lost somewhere along the way.  Perhaps this was happening a lot so they won't ship to Russia anymore?  Hmmm.  Interesting.


Its a recent change.



One life is all we have to live
Love is all we have to give

**Formerly known as MissJen316**
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