10-17-2018 01:10 PM
Hi. I started selling after being off eBay for a while. I signed up for eBay global shipping but now I find out one winner lives in Russia. I only want to ship internationally with eBay global shipping and I see that they don’t ship there. Do I have to change my settings to block bidders from Russia? Not sure what to do. Thanks
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10-17-2018 02:03 PM
Besides "blocking countries where I don't ship", be sure that your GSP is set up right. Go into the GSP global settings and be sure that your listings indicate GSP and no alternate shipping.
10-17-2018 01:18 PM
Has your buyer paid yet?
10-17-2018 01:21 PM
10-17-2018 01:23 PM
10-17-2018 01:24 PM
Did they purchase a item?
10-17-2018 01:29 PM
Somehow they got around the blocks if they were the high bidder on your Russian Barbie. Thats not suppose to happen unless they are working through a reshipper.
10-17-2018 01:41 PM
10-17-2018 01:45 PM
It has to be a problem on ebays side they shouldn't have been allowed to bid. You'll just have to select problem with address as the reason the sale can't be completed and relist...
10-17-2018 02:01 PM
10-17-2018 02:03 PM
Besides "blocking countries where I don't ship", be sure that your GSP is set up right. Go into the GSP global settings and be sure that your listings indicate GSP and no alternate shipping.
10-17-2018 02:06 PM - edited 10-17-2018 02:06 PM
When did they start blocking to Russia through GSP? I sold a purse recently to Russia - but then it was lost somewhere along the way. Perhaps this was happening a lot so they won't ship to Russia anymore? Hmmm. Interesting.
10-17-2018 02:07 PM
@bubbleman2010 wrote:Somehow they got around the blocks if they were the high bidder on your Russian Barbie. Thats not suppose to happen unless they are working through a reshipper.
The seller didn’t set up the blocks properly if the buyers primary address is in Russia
10-17-2018 02:08 PM
10-17-2018 02:11 PM
Did they change GSP? Once opted in to GSP you selected the countries you don't ship to,but GSP auto opts out on some countries with Russia being at the top of the list..
10-17-2018 02:11 PM
@Anonymous wrote:When did they start blocking to Russia through GSP? I sold a purse recently to Russia - but then it was lost somewhere along the way. Perhaps this was happening a lot so they won't ship to Russia anymore? Hmmm. Interesting.
Its a recent change.