albertabrightalberta
Regards,
I keep having this post taken down by eBay, I'm going to continue posting it indefinitely until eBay refunds my money & gives me my seller accounts back. I've attached around 1/10th of the emails I've received from their back office team. This is about the most repulsive thing I've ever dealt with.
I started selling on eBay back in 2004, & my account had 272 100% Positive Feedback Until October 2017, & I broke my back, which tore my Spinal Cord. I was in the hospital for 6 months over that. I had my account hacked, & someone sold 3 iPhones on my @gma_452001 account leaving me with 3 negative feedback. My seller performance is still above Standard on that account, & my account @jrm_performance, which I opened in 2020. I started selling on my second account in 2023, & I was starting to get decent sales. I found out the hard way that once you sell an item over $750, prepare for submitting countless documents to eBays back-office team, which I found out isn’t even connected to eBay, they just contract out to them. You cannot call them, & you have wait at least 72 hours per submission to hear back from them. All they are good for is asking for more documentation.
The Back Office Team made me Submit Proof of Bank Address, Proof of EIN, Certificate of Good Standing with the State of Arkansas, Proof of purchases for every Item that I had ever Listed, & Proof of Bank Statements for the Purchases. All of the mentioned submissions were separate, & I had to wait 72 hours then submit more documentation each time. After submitting the Bank Statements, their back-office team indefinitely suspended my account, because they then found my @gma_452001 account that had been hacked in 2017.
I then was told by 3 different eBay Reps in the Trust in Safety Department, that if I submitted documentation showing that I was hospitalized in 2017, that they would reinstate both of my seller accounts. After MULTIPLE submissions, & 32 days’ worth of submissions, eBays back-office team indefinitely suspended my @gma_452001 account, stating that I was a risk to the community. I find that very offensive on a legendary level. eBay has more nude photos for sell than on porn hub. eBay also charged me $27.95 for an upgraded store, even after shutting down my store over 30 days ago. They also INSTANTLY refunded a buyer $199.98, because he claimed that he didn’t receive the storage drive that I sent him, 10 days after the fact that it was delivered according the USPS. No investigation done or anything, since my account was restricted, eBay just refunded their money back, stealing $199.98 from me. They also haven’t paid for Wilwood Brake Fluid that I sold, & owe me $78 for that. THANKFULLY I had a supervisor tell me to refund the $3,400 Wilwood Brake Kit that I sold, which started all of this non-sense. The supervisor feared that eBay would never pay me for that, & I’d be out the $3,400 as well. I’ve been selling on Walmart, Amazon, my website JRMPerformanceParts.com, Shopify, Facebook Market Place, Instagram, TIKTOK, & other similar platforms. None have treated me this poorly. Like I said, both of my accounts show above standard, & are both close to 100% positive feedback. My @jrm_performance is 100% Positive. Keep in mind eBay Reps told me that has nothing to do it. CLEARLY! My advice to everyone, I would save your time & avoid eBay at all costs. They are not a Company that I would do business with.
@powell-memorabilia wrote:even if I assume that everything you have written is absolutely true, my advice would be to move on. Let it go.
I agree that you need to let it go because whether or not you did anything wrong and even if you did NOTHING wrong, it's ebay's sandbox and they are allowed to restrict or suspend any account for any reason or for no reason.
Whether you like it or not, they've made their decision.
@jrm_performance wrote:@mr_lincoln finally someone that see's this from my point of view! I have thought exactly what you just said, I have been saying for a month now, that their back office team is up on their high horse. No one will say anything to them for their decisions, & they don't accept phone calls from the public. I basically just feel bullied by them.
Here is where common sense fails ... looking at your history it's not like you have been knocking down $ 100K per year ... for them to go to that much trouble on an account your size is just ludicrous ... they should be more focused on stopping KNOWN scams then to trying to find one obscure needle in your haystack that points to you not being who you have proven that you are.
They should have simply tagged your account to monitor for possible future action if strange things started to happen opposed what they have wasted their time on. What's that old phrase, "Penny wise and Pound foolish."?????
@retro_entertainment_collectibles This restriction had nothing to do with those keys that I sold last year. I didn't even get a suspension or punishment for it. I was told not to do it again, & I haven't. What flagged this investigation was the fact that I sold a $3400 Wilwood Brake Kit, & went over the $750 threshold. I'm not sure why y'all are thinking these keys have anything to do with it. I sold that Wilwood Brake Kit on the 28th of January, & my account has been restricted ever since. I'll show the email that I got last year about those keys that I purchased & resold. I'm not concerned about Microsoft, I'm pretty sure they will be fine. Last time I checked they made PLENTY of money.
