eBay FIX YOUR SITE so it works for SELLERS AND BUYERS
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‎05-07-2021 06:28 AM
I had a buyer who sent me a message that he did a buy it now on various items, paid for them (?) and then a couple of hours later they disappeared from his buying history. I just checked on my end and there is no sales and no payments. This may be happening to a lot of buyers and sellers are losing sales because of it. WHAT IS GOING ON?
I have never seen sales so bad in 18 years of selling. Maybe this is why sales have dropped off so bad since the beginning of April.
Here is what my sales look like:
Just how can a buyers purchases disappear from their purchase history and from a sellers sold items? This lack of sales and issues like those above are becoming very concerning and frustrating.
eBay FIX YOUR SITE so it works for SELLERS AND BUYERS
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‎05-07-2021 09:42 AM
UPDATE;
Customer service says they are having issues on their end. They have more issues than any other site that I have ever seen.
eBay FIX YOUR SITE so it works for SELLERS AND BUYERS

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‎05-07-2021 09:59 AM
@greg213213 wrote:Just how can a buyers purchases disappear from their purchase history and from a sellers sold items?
Glad to see it was an eBay issue.
Just FYI this can happen in rare instances when an item is found to be prohibited or otw violate an eBay policy AFTER the sale has been consummated and the item is removed.
