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customer received item but still not change the feeback saying "review once I receive it"

Customer left feedback right after purchase made saying "I have not received this item yet, but I will send a review once I receive it. I just ordered it." Customer received the item for 2 weeks and I requested for feedback revision but no reply. Now revision case closed, ebay said "Remember that buyers may choose to not respond or to decline your request. Please respect their decision."


What should I do to get my fair feedback?

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Re: customer received item but still not change the feeback saying "review once I receive it&qu

Next time don't send a revision request unless the buyer asks you to.

 

Nothing you can do to change the feedback. It does not harm your account. Any potential buyer reading it will ignore it. I suggest you do the same.

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Message 2 of 9
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Re: customer received item but still not change the feeback saying "review once I receive it&qu

Next time don't send a revision request unless the buyer asks you to.

 

Nothing you can do to change the feedback. It does not harm your account. Any potential buyer reading it will ignore it. I suggest you do the same.

Message 2 of 9
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Re: customer received item but still not change the feeback saying "review once I receive it&qu

It's a neutral and most people won't even notice it.

Doesn't affect your % any.

Have a great day.
Message 3 of 9
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Re: customer received item but still not change the feeback saying "review once I receive it&qu

That feedback makes the buyer look bad.  Not you.

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Re: customer received item but still not change the feeback saying "review once I receive it&qu


@zeppin wrote:

What should I do to get my fair feedback?


I think eBay answered your question: "Remember that buyers may choose to not respond or to decline your request. Please respect their decision."

 

eBay does not require, promise, or ensure that a seller gets "fair" feedback.

 

 

 

Message 5 of 9
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Re: customer received item but still not change the feeback saying "review once I receive it&qu

I would just block the buyer and move on. No one will hold that neutral against you. 

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Re: customer received item but still not change the feeback saying "review once I receive it&qu


@centralavecollectibles wrote:

I would just block the buyer and move on. No one will hold that neutral against you. 


Why are people so quick to block?

You like that buyer so much that you refuse to take any more money from him?

Message 7 of 9
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Re: customer received item but still not change the feeback saying "review once I receive it&qu

Why? Because they might do it again. Or they might do something even numpty-er. Actually, I bet the  numpty here is the eBay program which prematurely nags buyers to leave feedback before they have received their item.

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Re: customer received item but still not change the feeback saying "review once I receive it&qu


@nobody*s_perfect wrote:

Why? Because they might do it again. Or they might do something even numpty-er. Actually, I bet the  numpty here is the eBay program which prematurely nags buyers to leave feedback before they have received their item.


I guess.

Some people have a higher risk tolerance than others.

I am always willing to take more money from a customer who left me a stupid neutral feedback.

No harm done.

"I like to live dangerously."

Austin Powers and  inhawaii

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