02-12-2024 07:31 AM
Buyer left a neg for claiming he did not receive full refund on a fit issue, when, in FACT he did.
Solved! Go to Best Answer
02-12-2024 08:10 AM
Email is how most feedback issues are dealt with.
To contact eBay, use the chat assistant to request a chat with an agent or a call back by starting on the Help & Contact page and following the links for your issue.
What options you see may depend on your particular issue and how busy that department is at the moment.
Try entering "agent" into the chat window. You may have to provide some context to reach the correct department. If you see a "Still need help?" or "More options" choice, either of those should lead to a call back option.
If nothing else works, try this link:
02-12-2024 07:35 AM
Strangely, I can see some of your FB, but do not see a negative?? Did you already get it removed?
02-12-2024 07:36 AM
I just got it. No, it did not get removed.
02-12-2024 07:46 AM
I don't want an automated agent. I've been trying to get a contact for the last 2 hours, with no option but email. I want a real number. ANYBODY?
02-12-2024 08:10 AM
Email is how most feedback issues are dealt with.
To contact eBay, use the chat assistant to request a chat with an agent or a call back by starting on the Help & Contact page and following the links for your issue.
What options you see may depend on your particular issue and how busy that department is at the moment.
Try entering "agent" into the chat window. You may have to provide some context to reach the correct department. If you see a "Still need help?" or "More options" choice, either of those should lead to a call back option.
If nothing else works, try this link:
02-12-2024 08:13 AM
@lgustaf wrote:I don't want an automated agent. I've been trying to get a contact for the last 2 hours, with no option but email. I want a real number. ANYBODY?
No one here can give you a number to make an unexpected call to eBay support. eBay support has not worked that way for years.
02-12-2024 08:19 AM
Thank you. I've always been able to get to that link before, but no matter how hard I tried, I could not get there.