Selling

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Reprint of a label has changed - Heads up

This may be old news, as I rarely have occasion to Reprint a label, but the process has changed since I last did it & it's somewhat confusing b/c the help pages don't match & the Reprint option is gone. From SH>Orders>Shipping Labels now has differen...

EIS auto-combined shippping, pretty neat (I think?)

Funny coincidence, only a couple days ago I learned from a recent thread that eBay had started allowing combined packages for eBay International Shipping, not just allowing it but pre-combining it with AI or something (apparently there are exceptions...

Buyer opening claim on item that is still in transit, what do I do stop him from stealing from it?

I sold a violin bow on eBay, and mailed the bow using fedEx ground economy. The shipping tracking shows the bow is in transit, but has not updated in about 1 week. That's typicall for fedEx or any carrier for a package to be late. Right now it shows ...

Resolved! Listing expire

Dear All, I'm a beginner. I listed three items for the market. But no sales yet. My listings are expiring in another 12 days. Did we can remove a one listing and create a new listing after 12 days? Thanks & Regards,M.Silva

Restriction Due to Incorrect Evaluation

hi guys The restriction placed on my account. It appears there was an error in the evaluation of my Bad Buyer Experience (BBE) rate. The evaluation incorrectly lists a neutral feedback rate of 2.6% (1/38) and a Stock-Out Cancellation rate of 21.1% (8...

95% sales crash in less than a week

I have been selling on ebay for a little over 26 years now. In the last two months I have been bitten by the ebay algorithm that slashed my sales by 97% and 95% over a 30 day period with the "ebay engineering team" having fixed the issue in between w...

Request for Guidance on eBay Listings with High Views but No Sales

Hi, Before making any major investment, I listed a few products from different categories and promoted them using Priority Smart Campaigns, following eBay's suggested daily budgets ($26, $40, and $59 for different products). Surprisingly, the priorit...

Auto Renew No Longer Available For Auction Style Listings

For about a month or so I have not seen the option to auto renew listings when I'm listing auctions on eBay. Is the option to auto renew gone? I've spoken with three different eBay agents about it over the last month. The first two said it was a know...

Resolved! terrible user interface

pfft terrible user interface

OFFERS SENT ON AN ITEM THATS BEEN SOLD AND LISTING IS NO LONGER ACTIVE

We sent an offer to a buyer, they purchased the item without accepting the offer and are now asking for that discount. Where do I find offers sent for an item that has been sold and no longer has a listing ?

A new way to steer buyers to promoted?

Friend just sent me this screenshot of a couple of my (not promoted) listings asking if this pop up is new. He stated he clicked it out of curiosity and it brought him to only promoted items that were not in any way similar to mine nor newly listed a...

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unprofessional customer service

I have products for sale on the eBay platform. In my ad I am very clear and it says local pick up only, which clearly means that there are no returns or cancellations that I do not make shipments, I made a sale and the buyer told me that he could not...

No fees taken for local pickup?

Sold a video game lot a few days ago for $100 via local pickup and just received the payout notice that I'll be receiving $100. So what happened to the 12% fee? Item was categorized under PS4 games (done automatically). There was a bit of an anomaly ...

Resolved! Organizing Small Toy Inventory

Hello! I'm new here to the community, but have been selling for a while now. I hope I'm in the right place to ask this question. I'm just getting started selling small toys. So I've been shopping at Goodwill Outlet bins and purchasing all kinds of to...

How exactly does a seller disable Auto-pay?

Auto-pay question - As a seller, how exactly do I turn it off? I don't see an "Auto-pay" on/off button on my Buyer Management page. I see two " Require buyers to provide a payment method..." boxes. By checking/unchecking these boxes, does that enable...