03-31-2022 05:53 AM
I sent to item to the buyers addrss on EBAY, as it is done automatically to that on file address. The buyer changed the address and now claims I didn't send it to the right address. I have to send to addrss on file, correct?
03-31-2022 06:06 AM
Correct. You have to send the item sold to the Ebay member's address of record. If the buyer changed their address after the shipment was sent, then they cannot now claim you sent the package to the wrong address. Hopefully, this buyer filed a forwarding address with the post office when they moved.
03-31-2022 06:07 AM - edited 03-31-2022 06:07 AM
Yes, when you get the okay to send from eBay you send it to the address on file.
03-31-2022 06:09 AM
You have to send it to the address that came with the payment notice.