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cancelling winning bid

HI I have a buyer who wants to cancel their winning bid. How do i do this & will the 2nd bidder be contacted that they won the Bid? How do I cancel that winning Bid?

Thank You

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Re: cancelling winning bid

Canceling bids and managing bidders 

When you cancel a bid on a live auction and that bidder is in the lead to win, the next bidder will be notified that they are winning the auction.  
If the auction is already over you can cancel the winner's transaction citing buyer requested 

How sellers can cancel an order
You can send the runner up a second chance offer , but understand not all buyers accept those and many have that option turned off, so you may not be able to send one. 
Making second chance offers 

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Re: cancelling winning bid

Hi Thanks for replying. The auction ended & i figured out how to cancel their  winning bid. But shows nothing about the second bidder winning or being notified. It looks like the item went back to square one & the bidding process would start over 

thank you for any info

 

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Re: cancelling winning bid

The second bidder does not automatically win.  You have to send them a Second Chance Offer, which is a brand-new listing which is identical to the original auction, except that it's a fixed price listing with the price set at the underbidder's highest bid.  The buyer can then choose whether to purchase the item at that price.

 

https://www.ebay.com/help/selling/listings/selling-auctions/making-second-chance-offers?id=4142

Message 4 of 8
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Re: cancelling winning bid

'cancel a winning bid'..

I think if you cancel the 'auction'...you are still charged the auction fee bid...maybe I am wrong?

 

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Re: cancelling winning bid


@12345jamesstamps wrote:

'cancel a winning bid'..

I think if you cancel the 'auction'...you are still charged the auction fee bid...maybe I am wrong?

 


It's a buyer requested cancellation, no fees apply.

 

You are thinking of an active listing with bids.

 

 

 

 

Paranoia strikes deep
Into your life it will creep
Message 6 of 8
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Re: cancelling winning bid

The only way for the bidding process to start over is to relist the item. 

Message 7 of 8
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Re: cancelling winning bid

I think guidance was provided in your other thread to not have the cancelled listing relisted if you want to do a second chance offer.

 

Buyer withdrawals winning bid - The eBay Community

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