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canceling auction after over?

hi. can i cancel an auction if i don't like the winner? like do i reserve the right to refuse the sell if i don't feel good about the winner? I've had a couple bunk returns lately and can't afford any more of those. thanks.

 

Ray

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canceling auction after over?

canceling auction after over?

You can but you are going to risk getting a seller's defect on your selling account and a negative FB on your profile.  It only takes a few seller's defects on your account and you are going to feel it's consequences in the form of higher sellers fees and lower visibility of your products for sale...eBay will throttle your items visibility.  PLUS the bad FB to boot.

 

If the buyer paid, you ship.  It is that simple.  All of us seller take that risk when we sell online.

 

Sorry @ray2timez , I wish that I could mitigate 100% of our selling risks online but I/we can't.

Message 3 of 13
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canceling auction after over?

@ray2timez 

     Well I would say yes after all it's still your item but do tell us more of an example like why?

Message 4 of 13
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canceling auction after over?

ok thanks.

Message 5 of 13
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canceling auction after over?

so the rules say if i think the buyer is fraudulent i can cancel. and if i do ebay will shun me?

Message 6 of 13
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canceling auction after over?

@ray2timez 

 

Like I said, you can cancel a transaction...but there are consequences.

 

https://www.ebay.com/help/selling/getting-paid/cancelling-transaction?id=4136

 

Screenshot_2021-02-26 Cancel a transaction(1).pngScreenshot_2021-02-26 Cancel a transaction.png

Message 7 of 13
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canceling auction after over?

Stuff like this is why buyers are leaving ebay.

Message 8 of 13
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canceling auction after over?

If you don't  like the winner? 

What exactly do you not like?

You put an item up for auction so if you are upset about the financial outcome that is on you

If you do not like the winner based on anything else  well that is to bad you must uphold a professional standard and finish the transaction by shipping what the buyer bought. 

 

 

Message 9 of 13
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canceling auction after over?

so the rules say if i think the buyer is fraudulent i can cancel. and if i do ebay will shun me?

 

Wish your would just come out with WHY you think the buyer is fraudulent.  Did they want you to text them to discuss payment?  Did they want you to buy some gift cards for their grandmother's  first communion and include them in the parcel? 

Most of us have been here for many many many years and have just about heard it all.  Say what is on your mind to get the best advice. 

@ray2timez 


Message 10 of 13
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canceling auction after over?

if the buyer has paid, canceling the sale may get you a selling defect. If the buyer hasn't paid, opening an Unpaid item case is preferable,

 

https://resolutioncenter.ebay.com/

 

Whether paid or not, if you cancel the sale the buyer can still  leave you negative feedback.

 

In the future, you might want to consider using the eBay Unpaid Item Assistant.


1> Go to Account settings>Account preferences>Site preferences>Unpaid Item Assistant.

2> Click on the "Edit" link at the right and click on the "Yes – I want Unpaid Item Assistant to open and close cases on my behalf." button.

3> Select "2 days" from the "Open a case if payment hasn't been received after" drop-down list.

4> Select "Real-time" for the next 2 drop-downs.

5> I have "No" selected for the next 2 drop-downs, but you can select whatever suits you.

6> Hit the blue "Save" button at the bottom.


All done.


Now when a bidder/buyer doesn't pay after 2 days, eBay will automatically open a case for you and send you and the buyer an email notice. After the two days are up, eBay will send the buyer a notice that they have 4 days to pay up. If the buyer doesn't pay, the UPI case will automatically close. The buyer will receive an Unpaid Item strike on their account. Once the case is closed the buyer will not be able to leave you negative feedback. It will take 1-2 weeks, maybe more, for eBay to refund your fees. Don't forget to add the buyer to your Blocked Buyer List.

 

https://www.ebay.com/bmgt/BuyerBlock

 

Message 11 of 13
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canceling auction after over?

Well... the auctions are not over yet. I don’t have any reasons yet. I was just asking in case it comes to that. I have many different auctions going on right now and there are a few people who are asking me about multiple auctions. I’ve just recently felt the downside of the eBay money back guarantee for the seller and if I feel some type of way about a buyer I just wanted to know if I have the right to not sell to them after they won one of my auctions or if they one multiple. All they have to do is say item not as despised and they can send me back whatever they want and then I also have to pay the return shipping and I’m burnt... period.

Message 12 of 13
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canceling auction after over?

if i was worried about the financial outcome i would post my item as a buy it now. i start all my auctions at .99 cents and if that's what they sell for then that's what it is. i don't do reserves because i feel that defeats the purpose of an auction. i personally will not bid on an auction with a reserve. i just want to get paid for what the auction goes for that's all.

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