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can't find listed items in eBay search

Has anyone experienced issues with item visibility in eBay search results despite having optimized their listings with relevant keywords and accurate details? What troubleshooting steps or adjustments did you find effective?

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can't find listed items in eBay search

It can take 24 hours for a listing to index in search. If you revise the listing the clock may restart.

 

While longer index times are most common for new sellers, even well-established sellers that typically experience near instant indexing can see the longer indexing time depending what they're listing from item, to category, to key words, to price.

 

https://www.ebay.com/help/selling/listings/listing-tips/finding-listing?id=4162

 

When you create a listing, your item should appear in eBay searches within 24 hours. To find it, search using keywords in your listing, and apply filters to narrow your results.

If you can’t find your listing after 24 hours, go to Selling and check whether it’s active, in draft, or has any other status. The listing needs to be active to be pulled into our search results.

If your listing is active, and it’s been 24 hours, here are some quick checks you can do:

  • Make sure you didn’t misspell anything or run two words together in the item’s title
  • Look for any typos that accidentally created profanity in your listing; search will block a listing if it spots profanity
  • Remove any special characters (! @ / *) from the title
  • Check if you’ve created a duplicate listing. If you have, you’ll find a note in the Selling section of My eBay or Seller Hub explaining that your listing won’t be available until you’ve received at least one bid on the identical active listing
  • Make sure it’s okay to sell that type of product on eBay. If the item is from a category that’s not allowed, we’ll remove your listing and send you an email explaining why Learn more about prohibited or restricted items
Message 2 of 6
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can't find listed items in eBay search

eBay's motto is "Economic opportunity for all" and in this spirit your listings may show one day, and not again for a day or two or even three.   Regardless of optimization. 

 

I personally have not experienced what you report.  I offer free returns and ship same day, and my listings -- which receive a special little blue icon next to them -- always appear at the top or on the first page of the search query returns within 15 or 20 minutes of their publication.

 

Maybe we could try one of your search terms and see what happens?  They may show, depending on how different is my zip code from yours, for example.

 

 

 

 

eBay seller since 1999. This is a posting ID.
Message 3 of 6
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can't find listed items in eBay search

When did you list these items? When you signed up to sell here, you were informed that your listings can take as long as 24 hours to go live.  

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can't find listed items in eBay search

     If it is not the turn-around time for the indexing then it is something that we have all experienced....ebays search algorithms. Even if a listing is word for word the same as searched- it sometimes will not come up....but if you run the same search on google it will show as an active listing on ebay and link to it properly......its one of the mysteries of the world how all the third party search engines can find active listings on ebay that even ebay cant or wont show....... its completely frustrating.  The ebay search algorithms have allot going on and actually relevancy is not too high on the list anymore

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can't find listed items in eBay search


@cadu50 wrote:

Has anyone experienced issues with item visibility in eBay search results despite having optimized their listings with relevant keywords and accurate details? What troubleshooting steps or adjustments did you find effective?


There are many reasons why certain search terms might not return a specific item.

 

We really need to know the specific search terms you are using, and the item number you are expecting to find with them.

 

Otherwise, all we can do if offer a myriad of wild guesses about what might be happening that may have nothing to do with your particular situation at all.

 

Please come back and give us specifics about what search you are performing and the item numbers(s) you are expecting to find with it. 

 

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