Selling
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Forum Posts

Buyer Damaged Item and would like a refund

A buyer purchased a sealed item with an upgrade kit. They opened it and stripped a screw when trying to install the upgrade kit and even added glue. They would like to return it now. I allow returns for 30 days and see that eBay provides seller prote...

Below Standard performance fee - will not be refunded/credited by ebay in case of refund to buyer

I have fallen below standard performance for this month because of an error on Ebay part. I provided a few partial refunds to buyers who agreed with refund (clothing and reason doesn't fit). At least in one case I believe buyer just wanted negotiate ...

Circumventing buyer blocks

velvet@ebay elizabeth@ebay I am currently dealing with a customer who is circumventing our block by creating multiple accounts and leaving negative feedback. We have been canceling orders due to "Problem with Shipping Address," but they are still abl...

Lost International Packages

So recently two packages I had shipped out through ebay had gotten lost during shipment, I know that through ebay's international shipping service the packages are covered for up to $100, and my buyer opened cases that are now resolved. I'm trying to...

Selling fees appear higher than expected!

Item was electronics receiver. The chart suggest a 9% fee. Unit sold for $285 plus $50 shipping. Transaction fee should have been $30.15 according to my calculations ($285+50) = $335; 9% of that is $30.15. I was actually charged $48.38. Can someone e...

User avatar by Rising Star
  • 245 Views
  • 10 replies
  • 0 helpful

DON'T TRUST AI WHEN IT COMES TO YOUR SELLER LISTING !

I have never used AI before as I am one who doesn't trust outside help unless double checking the end results--When allowing AI to substitute for the information I had written up for my listing on a Revere Ware Tri Ply bottom pan--AI stated this pan ...

Resolved! Buyer waited 30 days to return, is this a tactic?

Buyer waited to return swim shorts for 30 days, is the 30 day wait of some kind of benefit to them? Have you ever noticed that the buyer who asks for a rushed, immediate shipping is the one who will lie and vandalize the item and file a nad? The othe...

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User avatar by Thrill-Seeker
  • 3397 Views
  • 147 replies
  • 7 helpful

Seller Protection is a joke

I've been an eBay member since 99, and while I don't have a ton of volume compared to other sellers, I regularly sell a few items each month. I just experienced my first "buyer doesn't recognize the transaction" payment dispute and it has been a tota...

Riddle me this

While creating a new listing, I have listed it today June 24th 2024, and applied 5 business days included "handling" for estimated delivery which, now correct me if I am wrong the soonest would be June 29th 2024 if one were to sell at this moment? Ho...

Buyer(s) want 50% off

I can't believe how some buyers think I would do half off...and it's not the first or second time...with my free shipping in the USA.I usually just ignore the email(s)...but I blocked this buyer immediately after the email and didn't see buyer had al...

Change country of registration

Hello all, I need to change my country of registration and would like to keep my current user name and feedback. Ebay (Help Bot) tells me I have to create a new account but gives no further info on doing so. Do I first have to close my current Ebay a...

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