eBay

akejama · ‎10-10-2020

My opinion is that when a seller states the shipping price the buyer has the option not to buy and shouldn't if they think the price is too high. I don't think buyers should be able to mark you down when you are using calculated shipping costs without any add on's to the fees. I get marked down on a 99 cent item because the buyer didn't like the USPS shipping charges. THAT IS NOT MY DOING! Yes, yes I tried to get them to remove it, but they don't respond. It is the most unfair thing I see going on. IF USPS says it's going to cost $8.90 to ship a 4 lb. package to California, that is really is not in my wheelhouse to do anything about it. I didn't even know she didn't like the shipping charges till she marks me down. Really this needs to end. They can see shipping before they buy that should be entirely on the buyer's nose not the seller....not even if the seller makes it ridiculous amount... eBay still gets paid whether the price is in the item or the shipping and so the seller should never get hammered for the cost of shipping. The simple fact is shipping materials are going Up up up and very soon I'm going to have to add to the price just to keep from losing money. This buyer marked me down simply for "SHIPPING IS TOO EXPENSIVE" that should be removed even if it is just a neutral. It's a mark against me for nothing I could control and was clearly stated on the selling page.

luckythewinner · ‎10-10-2020

@parkersparrow wrote:
That's why I try not to sell anything under $10. I find I will almost always have some buyer issue on cheaper or best offer items.

Hedging against problem buyers are exactly why I sell a lot of items for under $10. It spreads the risk and dilutes the consequences.

If I'm going to encounter 1 bad apple, I'd rather sell 100 items at $10 and have 99% feedback with 99% or my money ... versus selling 1 item at $1000 and having 0% feedback and 0% of my money.

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southern*sweet*tea · ‎10-10-2020

It's not removable. It's the buyer's opinion.

It doesn't make YOU look bad, your reply was perfect. It makes your buyer look...difficult.

Savvy buyers won't hesitate to buy from you.

As far as Ebay goes, they haven't used feedback to measure seller performance for years. That's what metrics are for.

The easier you are to offend the easier you are to control.

We seem to be getting closer and closer to a situation where nobody is responsible for what they did but we are all responsible for what somebody else did. - Thomas Sowell

parkersparrow · ‎10-10-2020

That's why I try not to sell anything under $10. I find I will almost always have some buyer issue on cheaper or best offer items.

luckythewinner · ‎10-10-2020

@parkersparrow wrote:
That's why I try not to sell anything under $10. I find I will almost always have some buyer issue on cheaper or best offer items.

Hedging against problem buyers are exactly why I sell a lot of items for under $10. It spreads the risk and dilutes the consequences.

If I'm going to encounter 1 bad apple, I'd rather sell 100 items at $10 and have 99% feedback with 99% or my money ... versus selling 1 item at $1000 and having 0% feedback and 0% of my money.