cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

buyer cannot request total

Hi i have a buyer who said she has several of my items in her cart, but it will not let her request a total.

Message 1 of 5
latest reply
4 REPLIES 4

buyer cannot request total

You need to go into your auctions and remove the "Pay Immediately" requirement and then she will be able to request a revised invoice.

Message 2 of 5
latest reply

buyer cannot request total

Awesome will try that thank you.

Message 3 of 5
latest reply

buyer cannot request total

Another possibility is that if the buyer is using a mobile app,  if so, the "Request Total" feature is not available.

 

Why eBay doesn't make this a working function is the $64,000 question.  I guess I am showing my age by that question.

Message 4 of 5
latest reply

buyer cannot request total

Loved that show!

Message 5 of 5
latest reply