01-03-2025 09:16 PM
01-03-2025 09:38 PM
You didn't provide a lot of information and I don't see the sold items on this account. It will depend a lot on how the items were listed. If you had the items listed with immediate payment required then the buyer has already paid and about the best. you can do is ship the items, upload the tracking number to all 7 of the orders and refund the buyer any excess postage.
If the buyer has not paid and you have your account settings setup for combined shipping you should be able to go into your order page and follow the following instructions. As a side note you may want to check the shipping on a couple of your active items which show shipping as $1.00 and using USPS ground advantage. You can ship nothing ground advantage for $1.00.
https://www.ebay.com/help/selling/shipping-items/shipping-rates/offering-combined-shipping?id=4169
01-04-2025 07:46 AM
If you feel this potential customer is going to buy, you could list everything in a lot with the correct shipping for them to purchase. You would need to cancel the other listings (don't double list) and would suggest making the new listing as a buy it now with the immediate payment selected on your end. Since you are messaging the potential buyer already, just send him the new eBay listing number so they can find it quickly.
01-11-2025 12:37 PM
1. Pack all items in 1 box, ship it
2, Copy and paste tracking number to the other 6 orders, mark as shipped
01-11-2025 01:25 PM - edited 01-11-2025 01:25 PM
@elisbe-7084
You don't have seven items for sale unless you have more than one of the five shown or you are posting with a different ID. A potential buyer who wants to make offers on more than one of your products for combined shipping is prohibited from doing so due to your retention of the "Buyer Rules" that are indeed the first stage of eBay's combined shipping killers:
https://www.ebay.com/bmgt/buyerrequirements
Buyer Rules:
*Require buyers to provide a payment method before they place a bid.
*Require buyers to provide a payment method before they make an offer.
Turning these ^^^^^ off will allow a buyer to make offers (or bid if auction) on multiple items of your, and request an invoice when done for a combined order. If they don't pay, you can file the unpaid item cancellation after 4 days.
However, there is stage two, that nobody can escape:
If you SENT offers, and your buyer got multiple offers from you, eBay has removed the "accept" button so a combined order for one shipping price will not be allowed. They must be paid for individually at full shipping price. Unlike the "buyer rules" above, a seller cannot turn this off. Both seller sent offers and seller accepted counter offers will remain for sale until someone pays. If you "accepted" five counter offers, you cannot send an invoice, nor can the buyer request a total. They cannot be combined for one shipping price.
01-11-2025 02:45 PM
@elisbe-7084 wrote:A potential customer wants all 7 items (similar) and will pay one shipping for all 7. How do I do this?
The first thing to do is make sure that in every one of your listing descriptions, you encourage your customers to use eBay's shopping cart for multiple sales intended for one shipment.
Secondly, let the buyer know that if eBay gives an erroneously high shipping amount for the buyer to pay, tell him/her that you will refund any overcharge when you know the accurate shipping amount. I have done this a couple hundred times over the years, and have not had one hesitant customer.
Cheers, Duffy