Selling

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Sales down fees up looking for suggestions

Hello Fellow eBayers I have been selling here for over 25 years. I have actually been fortunate enough to turn this into a career and provide for my family. For this I am very grateful. I have tried to keep up with the times and changes but feel like...

Combine Shipping

Hi can someone tell me how to combine shipping cost when multiple items are sold.?

Resolved! What happen if seller do not send their items within delivery estimated date?

I am a buyer and never sell, I would like know for example a seller show their delivery estimated date is 23 Dec - 31 Dec, but if they do not send, will they get some warning from ebay rules or any?Some sellers get not good price in bidding so they d...

No longer have the option to include a video either on desktop or App.

I no longer have the option to add a video to my listing either from my desktop or Mobil app. That last time I added a video to a listing was about a month ago and not sure what has happened. I looked at other posts and nothing I do makes a differenc...

Well THIS is a first

NOT ONCE did I get a plaintive email asking “Will I get this by Christmas” or “Can you send it overnight:” or any of the other variations thereto. I don’t know whether I should be pleased that my customers were smart enough to order well in advance O...

how to add a tracking number for item not received

Hi,A buyer has opened an item not received case although it shows the book was delivered. I'm having a dickens of a time trying to copy the shipping number . It won't paste into the appropriate section. Any suggestions?

Heads Up!! Secret Santa reveal party, OOPS!

Oh dear—Just logged on for the Secret Santa reveal bash to find it’s scheduled for 3:00 Pacific Time (not Central time). Apologies to my pal for getting this wrong. Have a conflict at 3, but will log on asap afterwards to post my goodies when they ar...

Copy/paste old message, or tell the buyer to "scroll up"?

In the past whenever I get buyers who haven't responded to a crucial message within a few days, I would send a follow up message to ask if they saw my old message that required a reply. I would also copy/paste that old message into the body of the ne...

will I get a defect from eBay for not shipping an item to Canada in time???

Sold several items to a buyer in Canada. I cannot ship because of the Canada postal strike which they are still not accepting packages. I took to the post office and they also said, No we cannot ship it. Will I get a defect from eBay because of this....

Time Away Not Showing!

I have scheduled time away from 12/18-12/31. I re-listed a few items today and they are NOT showing time away on the listings. They are showing delivery from 12/27-12/31. What can I do? New account, can't afford negative feedback because eBay is scre...

Sent wrong item

Hi, Im new to ebay and this week I accidentally shipped the wrong item to a buyer. I am waiting from USPS to confirm if I was successful at intercepting the Package. If successful am I able to use the print another label option on the order, so I can...

Interesting Info About "Stagnant Listings"

ETA: https://www.youtube.com/watch?v=11Iyvy-pdP4I sell long tail items, so I know five year old listings can sell. So can five day old listings. So, I'm just passing this on, for what ever it might be worth to others.... According to a recent podcast...

How to handle this return

I'm not very experienced in partial refunds so I need help here. I have a buyer who filed a SNAD saying there's a stain on the shirt he received from us. I suspect the stain happened after we shipped it out but that's a moot point. I asked him if it ...

Promoted ad rates just keep climbing

I sell in fragrances. It's a saturated market. When promoted listings launched, the suggested ad rate was somewhere around 3-4%. It has been steadily climbing ever since. Now, it's 15.6%, though I've seen it as high as 17%. I run 2% just because I ge...