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Forum Posts

Anybody experiencing glitchy navigation on this site.

When scrolling through ebays pages I am getting a delay. When filling out a listing a jumpy delay like whenyou have slow internet. I am no tech wiz but that is the best way to describe it. Only on ebays site do I have this issue.Maybe it is because o...

User avatar by Thrill-Seeker
  • 121 Views
  • 3 replies
  • 0 helpful

Anyone have a response template for a VERO claim?

I tried reaching out to eBay to ask for a template or response suggedtions when I write to the company to kindly ask them to remove the VERO, but they told me they cannot help and I am on my own. So, which leads me to wonder if anyone has a template ...

Why the Double Standards for Selling Virtual Game Items?

Title: Why the Double Standards for Selling Virtual Game Items?Hi everyone, I’m reaching out to share my experience and frustrations with eBay's inconsistent policies when it comes to selling virtual game items. I’ve been a long-time eBay user, and i...

how to send offer to one buyer?

A buyer is interested in 2 item I have for sale and we negotiated a price for both items. How do I send the offer for both of those item to him?

Seller Damaged Returned Item

So I had a seller return an item and upon arrival the item was damaged and could no longer be closed properly. I had made a complaint saying it was damaged but ebay still made me approve the return for full price without any deductions. Ive tried goi...

Return to Sender Insufficient Address

I shipped a package to a buyer at the address provided by eBay. Today the package was returned to me marked: Return to SenderInsufficient AddressUnable to Forward What is my responsibility and the Ebay requirements for handling this appropriately? De...

Buyer returned wrong item and ebay refunded the buyer

I sold an item to a buyer and they wanted to return it, I sent them a return label.Fedex delivered the item back and took a pic of the item on my porch. It was just and envelope with this document inside. I opened up a case and included all the evide...

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User avatar by Adventurer
  • 400 Views
  • 10 replies
  • 0 helpful

Does offering free returns increase the rate of returns?

I'm a top rated seller but to get the "Top Rated Plus" badge and the discount on final value fees, I have to offer free returns and one day handling time. I'm happy to do one day shipping; I usually ship same day. But I worry that offering free retur...

User avatar by Trailblazer
  • 723 Views
  • 6 replies
  • 0 helpful

Discrimination

We looked into your report and didn’t find the listing to be in violation of our policy. This determination was made by a customer service agent..Your reference ID: 2-188697771369Here are the listings you reported that are included in this decision:I...

Resolved! EBAY international shipping - a disaster!

When selling to someone in Europe, EBAY says to use the "international shipping center".Seller sends to EBAY in Illinois, EBAY does customs, taxes, and uses a shipper to send to the buyer.My most recent purchase - the parcel is correctly addressed to...

Resolved! problems relisting items not sold

I have tried to relist several items that did not sell. My pictures have disappeared yet when I try to upload a duplicate picture it says it's too small. Tried calling ebay- that's time I'll never get back-solution suggested did not work. Redirected ...

User avatar by Adventurer
  • 213 Views
  • 12 replies
  • 0 helpful

Resolved! Is this a scammer?

I'm trying to sell a phone on eBay and someone sent me an offer talking about messaging him and to post the item to his cousin's adress, their account name is: "please.check.my.profile.and.read.carefully.for.you.on.the.text.to.me" And this is their d...

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